Probs getting on TT - Vista

[Cinders]

Is anyone else in the Uk having problems today getting on.
I log on, the little blue bottle starts filling up them wham i get thrown off saying there's a tech error. Now at first I started to think it was something to do with Vista (even though I've been using that happily for a couple months). However my friend just told me that she's having the same problem and she isn't on vista. Her son was playing early this morning then they did an update and since then we can't get on. What have those darn cogs done now?!?

[clover frecklecrunch]

l got the same problem as u then it says theres either a problem with my graphics card yeah right, it was alright last night no idea why l can't get it. The bottle fills up then it stops right there, they got 2 sort it out soooooon.

[~Black Ice~]

I've just tried again then and it's saying that it's unable to open graphics window (or something loke that lol) I jst wish they would hurry up and sort it out! PLEASE!

[Toon1234]

Posted question on Technical Help, but no joy...anyone here in the UK forum been able to make UK Toontown work with Vista? I have managed to download the .com version but UK site doesn't reconise it. Stops halfway through download with an "unidentified error"....HELP.....

[Axellia]

i went on at 6.30a.m. for about 5 mins and it said it was closing down for maintenance just before i logged off.

[onthemove246]

No it is to do with your Vista. I have same problem.
Will load on PC with 2000 but not with Vista - All worked fine untill todays upgrade

[jean]

seems all uk players on vista same problem hope u are all complianing only way to make them see uk just as good as usa who have vista launcher

[Little_Romeo]

If you have toontown installed already then you can do this:

-Go to internet explorer
-Click Tools in top right
-Go to Internet Options
-Click Secruity tab
-Untick the "Enanble protected mode"
-Apply/ok the changes
-Restart internet explorer and try toontown again.

Hopefully that should work.

[Weird Wilbur Whistlewhip]

Hi Toons,

I have sent an email to Toontown Customer Services because I had the same problem (graphics error) and this is what I got back:

''Dear Toontown Guest,

Thank you for your recent bug report.

It appears that the issue you are experiencing is one that our engineers
are currently investigating. In the meantime, we do have a suggestion to
help you get back into the game:

- Open Windows Explorer under "Start" > "All Programs" > "Accessories" >
"Windows Explorer"
- Navigate to the folder "C:\Program Files\Disney\Disney
Online\ToontownOnline"
- Click once on the file labeled "useropt" and press the 'Delete' key on
your keyboard. Click 'Yes' to confirm that you wish to delete the file.
- Try logging back into Toontown. This will create a clean "useropt"
file to replace the deleted corrupted one.

This should temporarily resolve the current problem you are
encountering. If you continue to experience difficulties, please submit
a new bug report for further assistance.

We look forward to seeing you in Disney's Toontown Online soon!

Thank You,''

It worked for me! I hope it will work for you too, Good Luck!

[Little_Romeo]

Originally Posted by Weird Wilbur Whistlewhip

Hi Toons,

I have sent an email to Toontown Customer Services because I had the same problem (graphics error) and this is what I got back:

''Dear Toontown Guest,

Thank you for your recent bug report.

It appears that the issue you are experiencing is one that our engineers
are currently investigating. In the meantime, we do have a suggestion to
help you get back into the game:

- Open Windows Explorer under "Start" > "All Programs" > "Accessories" >
"Windows Explorer"
- Navigate to the folder "C:\Program Files\Disney\Disney
Online\ToontownOnline"
- Click once on the file labeled "useropt" and press the 'Delete' key on
your keyboard. Click 'Yes' to confirm that you wish to delete the file.
- Try logging back into Toontown. This will create a clean "useropt"
file to replace the deleted corrupted one.

This should temporarily resolve the current problem you are
encountering. If you continue to experience difficulties, please submit
a new bug report for further assistance.

We look forward to seeing you in Disney's Toontown Online soon!

Thank You,''

It worked for me! I hope it will work for you too, Good Luck!

But we're talking about problems with TT with vista lol

[BayouGirl]

I decided to uninstall/reintall on my computer, hoping that doing so would fix the mouse/cursor problem, and ran into this same problem when reinstalling the game on my XP. After restarting my computer and deleting the entire Toontown folder, it was able to install properly. Have any of you tried this? Maybe it will help.

It still doesn't fix the mouse problem though.

[ToonTownFive]

Hi

I have been playing on Vista for about three weeks without any problems until Tuesday. The game will not load ~ I have removed it and started again but to no avail. I am unable to send a bug report as it doesn't even get that far.

I think we in the UK are being VERY unfairly treated compared to our US cousins.

I have sent an email to Disney, and it will no doubt be the first of many ~ I agree with jean that we must continue to complain about our unfair treatment.

[jean]

toontown down this morning thought maybe to fix uk vista but no joy , why can disney not give us launcher like usa we are on same server,and paying customers like usa.

[Cinders]

Yep also tried again just a few mins ago and still nothing. I just can't understand why they haven't done the vista launcher for us like the US, surely it can't be that different or hard.

[sandra and rachel]

Hi well im on tt right now but it is kinda slow loading i still boot loads ..toontowns working though