can ne1 get on toontown today?

[N1cky1]

guys its fine here
other than i cant accsess anything on the website or else ot wont let me back on

[Tantrum]

Originally Posted by N1cky1

guys its fine here
other than i cant accsess anything on the website or else ot wont let me back on

Any idea which URL you went to which let you log on and get in?

[Sandy Beech]

Originally Posted by KrazyKitty

(I don't have UK)

Uhhhm, wasn't this thread for someone who needed help getting on? They haven't posted in a while...

Stop talkin 'bout not being able to get on and do something about it--report! =3

Kat

what good will it do to report it we dont have phone support and it takes them 2 days to reply

[miss sniffleflipper]

We are not americans that have everything to hand

[Mr Red Bull]

Attention

In a cost saving excercise, inspired by BT, TTUK new call center help lines have been moved to Bombay, India.

You will be welcomed by out new Indian call staff, who seem to be speaking what may well be english, but in such an accent you will not understand half of what they say anyways.

To make matters worse, we could not afford the booster for lines, so they are so quiet it wouldn't matter if you could understand our operators anyways.

Our staff have no technical training, so will not be able to resolve 90% of your problems. However they do have a FAQ sheet aprroximately the size of a postage stamp, that has no relevant information that can not already be found on our website already (providing you can get out our website site that is).

If you are unfortuanate enough to call outsde our normal calling hours 9-10am you will get our automated answering system, that will tell you to update your drivers and directx, and ask you to do a pointless check of activex settings to check they allowing TT software to load.

You can also leave a message with our automated system, however dont expect an answer within 2 weeks of leaving it. By this time the problem you called about will have probably resolved itself, or the clever people on TTC will have probably found the solution themselves anyways.

We hope you enjoy our UK services, and are pleased with the service we provide.

See you on Toontown soon, if you can get in that is.

Your TTUK customer service team.

[N1cky1]

Originally Posted by Tantrum

Any idea which URL you went to which let you log on and get in?

Well i went to toontown.co.uk (keep refreshing to suceed) and only half of it loaded so i signed in at the top bar then it says page cannot be displayed again continuuslly refresh then hit the play button then continuuslly refresh again and then your in

[Tantrum]

Originally Posted by N1cky1

Well i went to toontown.co.uk (keep refreshing to suceed) and only half of it loaded so i signed in at the top bar then it says page cannot be displayed again continuuslly refresh then hit the play button then continuuslly refresh again and then your in

I've done all that, I eventually signed into my Disney account but the "Play" button, well, what's supposed to be the Play button says "Undefined" along with all the news boxes and slideshow, the only one that shows up is Information for parents!

Now all the URLs I type in, which usually take me to the UK site are coming up unrecognised, Im being led to Windows Live search...

[Missy Rascal]

Yay! Im on!

[sarah1990]

still waiting to get on this is stupid...

[KrazyKitty]

Originally Posted by Sandy Beech

what good will it do to report it we dont have phone support and it takes them 2 days to reply

I'm sorry, I don't have TTUK, I've never used it before so please don't mess with me...Sorry ._. *curls up into little ball and hides in a corner*

Just try'na help =D

Kat

[N1cky1]

Originally Posted by Tantrum

I've done all that, I eventually signed into my Disney account but the "Play" button, well, what's supposed to be the Play button says "Undefined" along with all the news boxes and slideshow, the only one that shows up is Information for parents!

i got this a few times to
do not click on undefined keep refreshing on that page

[Sandy Beech]

Originally Posted by KrazyKitty

I'm sorry, I don't have TTUK, I've never used it before so please don't mess with me...Sorry ._. *curls up into little ball and hides in a corner*

Just try'na help =D

Kat

no prob it just gets me so annoyed that here in the uk we get substandard customer services *u can come out of the corner now*

[HotFudgeBrownie]

Originally Posted by Mr Red Bull

Attention

In a cost saving excercise, inspired by BT, TTUK new call center help lines have been moved to Bombay, India.

You will be welcomed by out new Indian call staff, who seem to be speaking what may well be english, but in such an accent you will not understand half of what they say anyways.

To make matters worse, we could not afford the booster for lines, so they are so quiet it wouldn't matter if you could understand our operators anyways.

Our staff have no technical training, so will not be able to resolve 90% of your problems. However they do have a FAQ sheet aprroximately the size of a postage stamp, that has no relevant information that can not already be found on our website already (providing you can get out our website site that is).

If you are unfortuanate enough to call outsde our normal calling hours 9-10am you will get our automated answering system, that will tell you to update your drivers and directx, and ask you to do a pointless check of activex settings to check they allowing TT software to load.

You can also leave a message with our automated system, however dont expect an answer within 2 weeks of leaving it. By this time the problem you called about will have probably resolved itself, or the clever people on TTC will have probably found the solution themselves anyways.

We hope you enjoy our UK services, and are pleased with the service we provide.

See you on Toontown soon, if you can get in that is.

Your TTUK customer service team.

LOL dude, LOL!

[N1cky1]

shouldent of turned Toontown off >.<

Sorry
A problem has occured
The Cogs have messed with our servers...

It's best if you go back to the Toontown home page and try again.
Hold on, we'll teleport you there in a second!

[bina4eva]

i cant get on to it it keeps saying page canot be displayed