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Old Anyone else having this problem?

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Old 12-14-2006, 03:19 AM
Emkin's Avatar
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Unhappy Anyone else having this problem?

Im having a problem with getting into my account on Toontown as i need to sort out my subscriptions or i can't play toontown! Anyone else having a problem getting onto there account or is it just my computer?
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Old 12-14-2006, 03:33 AM
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By the sound of it you just need to update your TT subscription. You should be okay once you do that.
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Old 12-14-2006, 04:20 AM
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Well i have tried updating the subscription, But when i press on for example £6.99 for a month then continue it comes up with something like "The cogs have messed with our servers, we will take you back to the homepage" And thats the same when i go onto my account it says that, So i can't even get there to update it! :S
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Old 12-14-2006, 04:27 AM
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the uk site is a mess right now, wait a day or two and try again
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Old 12-14-2006, 04:30 AM
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Ok thankyou for your help! Im just in the mood to play as I havn't been on for a week due to me missing a payment and had no cash on me Hehe! O well ill wait tomorrow. by the way! :xmascheers:
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Old 12-14-2006, 10:12 AM
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It's just as well you didn't try getting on this time yesterday otherwise all your SFs would have turned to ordinary friends! TT UK changed their homepage on Tuesday evening and anyone who logged on after that until about lunchtime yesterday had big issues with toons and SFs. Hopefully this won't affect anyone who didn't log in during that period.

I hope you can now get into your account. There were occasions when people couldn't log in because TT UK was trying to sort stuff out.
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Old 12-14-2006, 04:15 PM
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Yes I wudnt try anything to update or subscribe at moment not until they've sorted everything.

Most can't get in their account details anyways, so it would do u know good to try, and its mixed bag of those who can and can't log on, this is a time lottery I think. Log on at right time you got in, not log on at right time yuou didnt or don't.

If u cant log on, you'll have to sit and wait, and try periodically in hope, keep checking here, cos you'll hear it here first!

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Old 12-14-2006, 07:28 PM
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Yes i do keep waiting and checking, But still when i press on my account it still does not let me loads onto my account page and I am getting really impatient haha! Ill have to wait another couple of days, If not i will contact them!
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Old 12-14-2006, 09:18 PM
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Quote:
Originally Posted by Emkin View Post
Yes i do keep waiting and checking, But still when i press on my account it still does not let me loads onto my account page and I am getting really impatient haha! Ill have to wait another couple of days, If not i will contact them!
Do you pay with Click & Buy? If you do Then u shud contact Constomer Services immediately.

"My Account" unavailable

The My Account section is currently unavailable for users who subscribed to Toontown and paid with a Click&Buy account or who have any Click&Buy account registered as payment tool. An error page is displayed which redirects to the home page when you click My Account. As long as your subscription is valid and paid this should not impact your ability to play the game. If you need to change your subscription but cannot access My Account, please contact us with your sign in details.

You might also get an Error page or an empty Help - Sorry page if you attempt to access My Account when you are signed in to our website with a child password. If this is the case, please sign in with your master password and try again. If you have forgotten your master password, you can retrieve it here.


Even if you're not, I wud still contact them. Make sure Header and tittle cleary state directly, that u can't access your subs page so can't play TT, as they are probs filtering posts by importance.
  #10 (permalink)  
Old 12-14-2006, 10:48 PM
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Yes i do pay with Bt click and buy, I will get onto them now as no wonder i can't even get onto play TT! Thanks ;-)
 

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