Help!

[toontown dawg]

I LOGGED IN AND IT ONLY HAD MY MIDDLE TOONS! WHERE's MY OTHER TOONS!?

IT SAID I NEED TO SUBSCRIBE O_o

(Does that mean I have to pay the bill or w/e?)

[Canadian Beauty]

That happened to me before. I called Disney and they told me to exit and go back in and they should be there. So try that.

[toontown dawg]

Nope, didn't work.

IM SCARED D:

[-Queen Candy-]

You should call Disney. Or you could wait till Live Chat comes on and ask them. (E-mailing will take much longer)

-Bella

[Canadian Beauty]

Yeah I'd be getting on the phone with Disney asking where my Toons are. That's not right. I hope you get 'em back!

[toontown dawg]

I'm afraid I won't get them back!

Wait, I think I need to re-pay.

I'll have to wait though

[Blobber]

You need to resubscribe for toontown thats how my problem got fixed

[Cuckoo Toppenhoffer]

Sorry to hear that Dylan

I hope you get your toon back as soon as possible.

[toontown dawg]

Thanks Ray!

I think I have to pay the bill, but I have to wait till my mom gets home O_o

So right now, im on POTCO Test(I was beta player).


See you all soon!

[TheSparkyDuck]

I think Disney has just hit an error in the system because I have just been affected buy the exact same ting. I had that annoying sound glitch so I exited, and when I logged back on I only had my two center toons. It hadn't been 30 mins since I'd logged onto TT before the sound glitch and all my toons were there.

[Cuckoo Toppenhoffer]

It is either a bug or the credit card you pay for the game has expired. All I can think of.

[TheSparkyDuck]

I'm posotive it's a bug on Disney's end because it has just happened to atleast two member here within the space of around an hour and a half. Now I'm gonna send an email to them...

Toontown Dawg, send a billing/accound e-mail to Disney with explaing what's gone wrong. I just got this message back from them:

Dear Guest,

We received your e-mail regarding a billing or account problem in Disney's Toontown Online and will review it as soon as possible. We will do everything possible to quickly resolve problems you may be experiencing. If further information is needed we will contact you via e-mail.

EDIT: Er, actually I think that just a standard automated response. Silly me!

[toontown dawg]

OK, thx

That's what I was leading towards as the problem.

Now I wait for my mom to get home.

[Annyx]

Ya, that happened because you have to pay your bill. Don't worry, they're still there =] It just says you're on a free trial though because you haven't paid. Once you subscribe again, they'll come back.

[TheSparkyDuck]

Fact is that is seems odd that the subscription working in the space of 30 mins and that someone got it at just around the same time. More annoyingly still, my parents left for France this morning so if disney do want all th credit card details it'll have to wait until Monday...