Congrats!!!

[Lady_Trixie]

Just like to congratulate all the elitest tester toons for doing such an awesome job on this last release, TT only went down what 50 times yesterday? Next time some poor unchosen toon asks about getting a test account, dont be so stinking mean to them.

You guys were just in the right place at the right time and got lucky to get a test account, you were not chosen because you are all that! Admittedly all test toons are not snobs, but alot of the replys I have found in this forum are not so kind.

And before you attack me, of course I know the issues were most likely due to stress on the system and not the quality of the testing, which leads me to my real issue.

Although TT may believe they have 500+ test accounts, the majority are inactive and only about 25-30 play at once, so can not possible perform any kind of load or stress testing. Perhaps they should consider removing idle accounts and actually letting on people who can be active?

[Edisonballa]

Lady Trixie, I don't think that any of the test toon's responses were mean.
They kindly said to read before you post. There is a sticky that is titled " Read before you post"

[mrs. jump]

Wow, those are some harsh things to say! To explain why there are so many problems when releases hit open is because test is just not the same environment. Alot of things happen when releases hit open that were never seen here. Long story short, there is no way that we as testers can predict how things will go on open servers. We try our best to, but we aren't perfect.

Until you have played on test it is really hard to explain how life is here. Alot of toons are chosen to have test account, and most choose not to work their toons. It is obvious when new releases come with the amount of little toons attempting a boss battle for example. Having a toon over the 100 laff is a great achievement here. If you want to have a test account keep trying, one day it will happen. That way you can see for yourself how difficult things really are.

[Lady_Trixie]

Originally Posted by mrs. jump

Wow, those are some harsh things to say! To explain why there are so many problems when releases hit open is because test is just not the same environment. Alot of things happen when releases hit open that were never seen here. Long story short, there is no way that we as testers can predict how things will go on open servers. We try our best to, but we aren't perfect.

Until you have played on test it is really hard to explain how life is here. Alot of toons are chosen to have test account, and most choose not to work their toons. It is obvious when new releases come with the amount of little toons attempting a boss battle for example. Having a toon over the 100 laff is a great achievement here. If you want to have a test account keep trying, one day it will happen. That way you can see for yourself how difficult things really are.

I never said being a tester was easy, I just said the majority of the responses I have seen to non-testers are elitest in nature. Of course, with only about 25-30 toons on at any given time it is a major challenge to advance a toon....Perhaps if the testers wrote in and complained, they would release some of the inactive accounts to current players who are willing to be there?

I bet even going for accounts that have been inactive for 1+ year would free up alot of accounts!

[mrs. jump]

Good point, I personally know about 3 inactive accounts. I'm pretty sure most test toons would appreciate more toons online.

[madamS]

Originally Posted by Lady_Trixie

I never said being a tester was easy, I just said the majority of the responses I have seen to non-testers are elitest in nature. Of course, with only about 25-30 toons on at any given time it is a major challenge to advance a toon....Perhaps if the testers wrote in and complained, they would release some of the inactive accounts to current players who are willing to be there?

I bet even going for accounts that have been inactive for 1+ year would free up alot of accounts!

Not really, because as stated above, almost all of them showed up to "help test" boss. And I suppose that is an elitest answer, too, but as a 130+ toon, do you get tired of people begging you to be their friends? Do you always say, "yes, sure, I would love to have you show up only when you want something." It's really the same thing. When we answer non-testers, we may sound like we think we are better than them, but the truth is we are just different.Just as a 130+ toon is different from a 20+ toon. And I doubt us complaining would help. We complained a lot about all the district resets when this release hit test, but that didn't help ensure that open didn't have the same problems, and even worse.
marise

[Lady Di]

Before we go pointing fingers at who is at fault for the new content being released to the open server before it was ready, most testers know the TT dev's are famous for just that!!

They closed us for maintance on Tuesday just as we were done for the day. I was unable to get back to test for the rest of the day to test anything. As I'm sure a lot of testers did not have the time to do so in the 12 hours they allowed before deciding it was ok to add to the open server.

I was shocked when I woke up yesterday and they had put the content on the open server, I knew without testing the newest maintance that once again it was NOT ready for open.

Since I may see one maybe two test toons when I am on, there is no way to test what would happen in districts like Nutty River.

[granny of nine]

I'm not going to get into this I don't want to be call rude I agree with everyone here It's not our fault that they release things to early on open we have no control over that as far as the other post yes I did also say read before you post that has been sticky anything I hate is reruns asking the same question over and over again I also know that on all my friends list alot of inactive accounts I agree that if they not active for a certain amount of time they should be remove and we can sure use extra help since we all try very hard in testing things and sending in bug reports

Lila

[Midnite Purr]

I don't know what to say, other than the people who play test on a regular basis tend to submit plenty of bug reports. Just about every time something has come to open, people in test have been shocked because they thought it wasn't ready. Disney is a money driven corporation. I think that they will release stuff to make paying members happy - even though they know that it isn't ready.

I will never understand why they keep so many inactive accounts, other than it must be low on their priority list. I think from now on, I will mention that in my bug reports. They really should pull the plug on accounts that aren't used for a year or so. Or, perhaps they can pull the plug on the accounts which haven't submitted any reports for a year. There was a discussion on another site about bug reports in test and it seems that there are people who play in test who will never send in a bug report.

[granny of nine]

I agree that inactive accounts should be reported in a bug report they should check it out to see who is active and who is not and to see who is making bugs report or not if it doesn't make their standard they should pull the plug on them I for one always on test even if I'm not on all my friends know where to find me if they need help with anything they usually IM me to come on to help which I do wheather I feel like it or not lol whatever bugs we find most of us sends in a bug report I'm always doing that lol we all knew that stuff wasn't ready for open I even spend the day yesterday checking it out on open I kept losing connections within 10 minutes that was during the day it got better for me later after it went down for maintance I could stay on longer but we all try our best and trust me we have alot of good testers and we all work very hard

Lila

[Lady_Trixie]

I know it is not the testers' fault, there is absolutely no way to stress test the test server as there are not that many active toons there.....and who knows if they even size it appropriately to simulate a full open server, doubtful at best....

This is not the first release which had major unforseen issues when put on open, which I would think would clue them into letting more toons into test...took em weeks to seal some of the new memory leaks boss created. Guess basic functionality is their goal and the rest the fix when and if they have to.

This was obviously bad planning on TTs part, wonder how many complaints they recieved from open toons, people seemed pretty upset yesterday...oof!

[Lady Di]

I think what Lady Trixie is saying, is that many have not even bothered coming back to test Boss HQ, which is true! I have Toons (I love and adore) that don't even have level 7 gags in their pouch. We all know that goes back way before Boss was tested. To replace these certain test accounts with new ones, might be what we need.
The new releases to open were NOT ready as usual.
Has anyone been to the CEO since they released it to open? Ugh, I did tonight to help a friend, and YIKES!
Here is a copy of what I sent as a bug from the open server:

I did a CEO for a friend, on a toon I'm NOT working through boss HQ. We had two boot going into second cog round, siding 4 on one side, two on another.

Let me say right off, I am a test toon, I have done many CEO's. The one we had on open tonight was UNREAL!

I was hit by objects I never saw coming my way, or even saw the CEO throw. I was hit by the ceo when I hit escape way before he reached my table. I used a 80 tu unite, my friend used a full tu unite. Another random toon used three unites.

I have a toon close to keying Boss HQ and have NOT had any need for any unites in quite sometime.

The CEO as it was tonight, was a blood bath, two were booted, one went sad, without the tu unites all would have gone sad. I can vouch 3 in the room including the one that went sad are not new to the battle and did go threw testing it.

As I saw the battle tonight, once keyed on the Toon I have maintained maxed laff I won't be advancing any other Toons, that battle was NOT normal by any means.

I'm quite disappointed that these updates went to the open server without being fully tested by the toons that play on test, with no bugs reported for at least a few days! We were given a update at noon my time on Tuesday, I was unable to get back to the test sever that day, when I woke up and saw it was released on open I was shocked!

I don't play test when new updates are released, I play test everyday, well at least until today when I felt my opinion there didn't count for much.

The rest of tonights bugs I encountered should be in my Toontown notes, as I have NOT rebooted to save all that!




As a tester, I am really disappointed this went to the open server!

[granny of nine]

Originally Posted by Lady Di

I think what Lady Trixie is saying, is that many have not even bothered coming back to test Boss HQ, which is true! I have Toons (I love and adore) that don't even have level 7 gags in their pouch. We all know that goes back way before Boss was tested. To replace these certain test accounts with new ones, might be what we need.
The new releases to open were NOT ready as usual.
Has anyone been to the CEO since they released it to open? Ugh, I did tonight to help a friend, and YIKES!
Here is a copy of what I sent as a bug from the open server:

I did a CEO for a friend, on a toon I'm NOT working through boss HQ. We had two boot going into second cog round, siding 4 on one side, two on another.

Let me say right off, I am a test toon, I have done many CEO's. The one we had on open tonight was UNREAL!

I was hit by objects I never saw coming my way, or even saw the CEO throw. I was hit by the ceo when I hit escape way before he reached my table. I used a 80 tu unite, my friend used a full tu unite. Another random toon used three unites.

I have a toon close to keying Boss HQ and have NOT had any need for any unites in quite sometime.

The CEO as it was tonight, was a blood bath, two were booted, one went sad, without the tu unites all would have gone sad. I can vouch 3 in the room including the one that went sad are not new to the battle and did go threw testing it.

As I saw the battle tonight, once keyed on the Toon I have maintained maxed laff I won't be advancing any other Toons, that battle was NOT normal by any means.

I'm quite disappointed that these updates went to the open server without being fully tested by the toons that play on test, with no bugs reported for at least a few days! We were given a update at noon my time on Tuesday, I was unable to get back to the test sever that day, when I woke up and saw it was released on open I was shocked!

I don't play test when new updates are released, I play test everyday, well at least until today when I felt my opinion there didn't count for much.

The rest of tonights bugs I encountered should be in my Toontown notes, as I have NOT rebooted to save all that!




As a tester, I am really disappointed this went to the open server!

Di had you been to ceo lately on test since the last update the one before this one I know there's a few bugs in ceo ok let just say that some of the good players that was in ceo the other day had died I was watching a friends laff from dd as I seen them come out and didn't make it I was on my uber stallion watching after they wanted revenge my friend had to go to bed and ask if I could do it so I switch to Angeliqe to help them ok we went in with 6 we got done the cogs when feeding the cogs I kept losing 5 laffs at a time I notice that only happens on the right side after we got done that I was on the table he was about a foot away wasn't even near me and he squash me took off laff then when I jump off the table because he got close he took off 15 laff without calling fore or shooting any of his balls out I was losing laff in there for no reason people were using united tu to but it didn't matter we all died the thing is we shouldn't have to use 3 or 4 united tu in ceo it hasn't been this bad since it came out even with the 6 of us there was no reason to die and like I said before these people who was in there are great testers they usually never die I haven't been back in there yet to check it more to see if I'm right I did send several bug reports in but nothing said yet in the latest update maybe tomorrow I'll check open and go do ceo and see what happens

Lila

[Midnite Purr]

Just wanted to say that I did try.

My message to them:
Describe your request: We need more active testers.

Is there anyway to deactivate unused test accounts and open test up to
active players? Perhaps, deleting accounts of those who haven't played
in over a year, or maybe deleting accounts for people who have NEVER
sent in a bug report.

So many things that we test seem to go haywire when they hit open. We
really need more active players on the test server. Thanks for your
time.



Their answer:
Thank you for your feedback on test server membership.

We are pleased to hear from our Guests and welcome your comments
regarding our products and services. We are continually balancing and
updating the game as we strive to make Toontown a fun and safe place to
play online.

For more information on our submission policy, please view our Terms of
Use at:

http://disney.go.com/legal/conditions_of_use.html

We look forward to seeing you in Disney's Toontown Online soon!

Thank You,

Matt
Disney's Toontown Online Member Services

[WildChild]

Originally Posted by Lady_Trixie

Just like to congratulate all the elitest tester toons for doing such an awesome job on this last release, TT only went down what 50 times yesterday? Next time some poor unchosen toon asks about getting a test account, dont be so stinking mean to them.

You guys were just in the right place at the right time and got lucky to get a test account, you were not chosen because you are all that! Admittedly all test toons are not snobs, but alot of the replys I have found in this forum are not so kind.

And before you attack me, of course I know the issues were most likely due to stress on the system and not the quality of the testing, which leads me to my real issue.

Although TT may believe they have 500+ test accounts, the majority are inactive and only about 25-30 play at once, so can not possible perform any kind of load or stress testing. Perhaps they should consider removing idle accounts and actually letting on people who can be active?

I wish that those that weren't using their test accounts like they should would give them up so Disney can let others have a chance. I've actually called and emailed them about this several times. I was recently told that they are looking at closing several that haven't been active on them.