Another possible bug?

[MissChievous]

Originally Posted by mick

If you are sayin its bugged then how are you going to prove anything anyway? If you dont win them you will say its bugged if you do win them it proves you can win toon battle races on grand prix.Also funny how you are the only one whose complaining and has sent in a bug report.Like i said earlier do as everyone does and race the toon battle races instead of looking for the easy way out. Being a tester you should appreciate this and not mind putting the hard work in.

No need to be rude. I'm sure LadyVioletTwinkletoe is not the only one who've complained and submitted bug reports. And I don't think she is looking for an easy way out. Is there really an easy way out with racing? I think not. I also happen to agree with her that the Grand Prix races should count as wins/qualifies for the first two row of trophies. That's exactly what she wants to find out.

[LadyVioletTwinkletoe]

Originally Posted by mick

If you are sayin its bugged then how are you going to prove anything anyway? If you dont win them you will say its bugged if you do win them it proves you can win toon battle races on grand prix.Also funny how you are the only one whose complaining and has sent in a bug report.Like i said earlier do as everyone does and race the toon battle races instead of looking for the easy way out. Being a tester you should appreciate this and not mind putting the hard work in.

I don't know if it is bugged. Please note the title of the thread: Another Possible Bug? As far as hard work, it is difficult to put the races to test if there are few people to help. My toon on Test has nowhere near the first 20 trophies, but has raced a lot on all the tracks. I submitted as many as 6 bug reports a day from testing the new tracks and Grand Prix. Sometimes new bug do appear after something is released to open as well.

Also, if you have been following other threads, not all people who had all 20 trophies had the trouble getting the Grand Touring. One of my sf (118 lp) had the first 20 and had not tried a Grand Prix or any of the new tracks until friday. He and I did two Grand Prix races on the new tracks, once in each direction. The first time, I let him sweep and he got 3 trophies, after the second one he received the Grand Touring. He did not have the same problem many others did.

[Tinkercat]

I don't think testers are responsible for bugs that make it through beta tests. Ultimately, it is up to Disney ( or any company ) to find a proccess to test a product for flaws and release the products when it is safe or nearly flaw free.

Kehawin knows she is one of my favorite people, and I am old enough as she is to do let a difference of opinion hurt a friendship. I think that is an important point as I see people being insulting here to others who disagree. It is truly healthy to be able to be able to debate an issue with friends. Sometimes I even change my mind when presented with a good argument.

I just see the ownership being 100% Disney's for the flaw. I own a little disney stock, so I guess its a little mine! Disney is a company that makes an entertainment product, Toontown. They are responsible for getting it tested. If the system by which they test it is flawed that is not the fault of the unpaid help. We all pay for our membership and as far as I know there are no paid tester. If enough people are not testing content disney should find a way to get it tested. Close down the rest of test but Speedway? Pay some employees to test speedway. Give toons on test a toon of equal laff to their toon on open so there is motivation to test new content so test catches up to open. Those are some ideas.

But no matter how hard anyone tries sometimes there are going to be errors. Its a game made by humans and humans make mistakes. The great thing is these errors don't kill people. Being a human nurse I can attest to having a job where your error COULD kill someone is a scary thing indeed. Imagineers too, they are responsible that the ride they make doesn't kill or injure people. If people agreed to ride it, it would not be their fault if there was an undiscovered flaw with the ride, the responsibility is still on the imagineers.

Another thing Kelli and I discussed was whether Disney should apologize. My opinion on that is YES YES YES. The idea that by apologizing they are admitting fault and opening themselves to liability to me is irrelevant. If you make a mistake, and you know it, the right thing to do is apologize. Hospitals, nurses and doctors are not legally allowed to lie to a patient about an error because the patient might sue them. Not only that, but what a horrible lesson in ethics and character it would be for anyone to say you should not apologize. Sometimes too, you need to do what is right and not whats "best" for you. If you rear end someone in a moment of inattention do you not say you are sorry? The insurance company might say to keep your mouth shut, but is that the right thing to do?

But this is a game and any lawsuit connected to a flaw in the game would be frivolous indeed. I can't see any lawyer taking on such a stupid case in the first place, but even so no jury is going to give money to a person who didn't get their laffpoint. In fact most people would be really angry at the plaintiff from the outset.

As to the "do Urbans done within Grand Prix count toward total wins on tracks?" I think Disney ought to give a less cryptic answer to the question. The cryptic answers aren't appropriate when the content is this bugged.

[LadyVioletTwinkletoe]

Thank you Tinkercat! I agree that the problem is Disney's and not that of the Testers. The only benefit we Testers receive is a sneak peek at the new content. The specific problem I found would not necessarily be easily identified.

I did do that race on my other toon, and I did not get credit for the specific tracks. I submitted another report, referencing my first one and asking for a clear answer as to whether we are supposed to be getting credit or not.

[Tinkercat]

I guess you are settled where you are, but they need to hire someone like you to answer questions and look at these problems. Thanks for sparing me racing torture!!!

[pixanator]

Originally Posted by LadyVioletTwinkletoe

Thank you Tinkercat! I agree that the problem is Disney's and not that of the Testers. The only benefit we Testers receive is a sneak peek at the new content. The specific problem I found would not necessarily be easily identified.

I did do that race on my other toon, and I did not get credit for the specific tracks. I submitted another report, referencing my first one and asking for a clear answer as to whether we are supposed to be getting credit or not.

I'm just trying to clarify this for my ownself.
You did a grand prix.
You got the 3 trophies on the bottom row.
You got the 2 you showed in the first and second row but didn't get the other 2 trophies for the other 2 tracks?
Which means... the grand prix doesn't count towards the 100 wins and qualify trophies????
OMG tell me this isn't so, because on Thursday, I did alot of grand prix's but let my sf do all the wins.

[LadyVioletTwinkletoe]

Originally Posted by pixanator

I'm just trying to clarify this for my ownself.
You did a grand prix.
You got the 3 trophies on the bottom row.
You got the 2 you showed in the first and second row but didn't get the other 2 trophies for the other 2 tracks?
Which means... the grand prix doesn't count towards the 100 wins and qualify trophies????
OMG tell me this isn't so, because on Thursday, I did alot of grand prix's but let my sf do all the wins.

To clarify, I had only done one previous Toons Battle race with that toon, on Screwball Stadium right after I bought the cruiser. I had won that one race and had the first and 11th trophies for qualification and win on a Stadium track. Today, I did 2 practice races to make sure I had over 500 tickets and then did a Grand Prix race. I received trophies # 21, 24 & 27, because I swept the race. If I had received credit for the specific tracks, I would also have trophies # 4, 7, 14 & 17.

I wish I could tell you it isn't so! I seriously hope it is a bug, and that after the fix, we will receive the credit for qualifications and wins we deserve.

Here is a pic from before the race for comparison.

[LadyVioletTwinkletoe]

I don't think I have ever received a reply to a bug report this quickly! Unfortunately it is basically the same reply as my first one.

Dear Toontown Guest,

"We are so sorry to hear of your frustration. As a 105 laffer you are
sure to know we put a lot of effort and time into adding new features to
Toontown. Unfortunately, sometimes new content can cause unexpected
bugs. Please be assured that the bug has been found and is being fixed.
The next time you race after our future update, you are sure to be
awarded properly. Again we appreciate your dedication and apologize for
the inconvenience. "

We look forward to seeing you in Disney's Toontown Online soon!

Thank You,

Violet
Disney's Toontown Online Member Services



Original Message Follows:
-------------------------




Description:

I had suspected that Grand Prix races were not counting toward the
racing on the specific tracks. I did send in a report, and received a
generic reply that there is an upcoming fix for the problem. Other
players are trying to convince me that races on the Grand Prix do not
count for racing on specific tracks. I used a different toon on my
account to make sure that I am not receiving credit for the specific
tracks when I do a Grand Prix race. Please let me know if I should stop
expecting to receive credit for the specific tracks, or if it is truly a
bug needing a fix.

[pixanator]

Originally Posted by LadyVioletTwinkletoe

I don't think I have ever received a reply to a bug report this quickly! Unfortunately it is basically the same reply as my first one.

Dear Toontown Guest,

"We are so sorry to hear of your frustration. As a 105 laffer you are
sure to know we put a lot of effort and time into adding new features to
Toontown. Unfortunately, sometimes new content can cause unexpected
bugs. Please be assured that the bug has been found and is being fixed.
The next time you race after our future update, you are sure to be
awarded properly. Again we appreciate your dedication and apologize for
the inconvenience. "

We look forward to seeing you in Disney's Toontown Online soon!

Thank You,

Violet
Disney's Toontown Online Member Services



Original Message Follows:
-------------------------




Description:

I had suspected that Grand Prix races were not counting toward the
racing on the specific tracks. I did send in a report, and received a
generic reply that there is an upcoming fix for the problem. Other
players are trying to convince me that races on the Grand Prix do not
count for racing on specific tracks. I used a different toon on my
account to make sure that I am not receiving credit for the specific
tracks when I do a Grand Prix race. Please let me know if I should stop
expecting to receive credit for the specific tracks, or if it is truly a
bug needing a fix.

Can't they just give a straight answer? I mean, how hard is it to say "Yes, the Grand Prix's count towards the top 2 rows or No, I'm sorry they don't."

Come on Disney, even a monkey could answer better than you.


OK, I just opened the players guide.
This is under Toontown Grand Prix:
Every Monday is the Toontown Grand Prix! Win BIG tickets by racing in a tournament-style competition against other Toons. All day -- every Monday! Start a race at any Toon Battle starting block, and you will automatically enter one of two Grand Prix Circuits. Each Circuit will consist of three consecutive races.

Notice where it says "Toon Battle". Now, if a toon battle is where we get our trophies for the first and second row, that means they count in the Grand Prix racing... right?

[Fräulein Trixie]

In my opinion you are watching at the whole issue much too serious. I really appreciate your detailness, anticipation and dedication into this problem.
But isn't it like it always was with Toontown features? We have to find out ourselves how things are working out, because we cannot really expect the description to be so detailed in the manual or getting appropriate answers from the support. I guess that person who answered your question doesn't know either, thats why he or she was so uncertain. He / she did apologize by the way.

Perhaps it is a bug, yes. Perhaps toons should wait with racing until Grand Prix races count for the first two rows of trophies. But not every toon is so eager on earning their final laffpoints when it is necessary to do racing at all, because they will never have fun with it. Others do have fun and they would even go for 1000 races when it would be needed to get the maximum out of the game.
Earning a laffpoint in the HQs or through fishing is also not easy at all.
What I was going to say is that we have to take what we get, like usual.
It's just a game (!), and Disney set or changes the rules as they want to, like they did when changing the merits in SellHQ. They don't need to apologize for that, because they can always state it's a featured concept.

Not everything is always logical, but for me there is a sense behind these trophy rows: First one for qualifying races, second one for winning races and last one only for the tournament races. We all know that these last row trophies couldn't be earned in the last months, so lets be happy that we can at least get them by now!

This is only my opinion, as said, and I really admire your anticipation into this detail. But please do not forget the fun in the game, but I guess you still have it.
cu,
Fräulein Trixie
°¿°

[LadyVioletTwinkletoe]

The way I see it, I am still doing my job as a Tester. I found and identified a problem and then reported it. If I had found this on Test, I would have created a thread in the Test forums about it to see if other Testers have encountered it. Being a Tester, there is no such thing as taking something too seriously.

As far as I and others can tell, the Grand Prix races should count toward the specific races as well. I'm sorry if people don't agree with me, but considering that I have now received two replies from TT stating that it is a bug (due to be fixed), I choose to believe them. TT has not released anything indicating otherwise.

I happen to enjoy racing and did spend much of this evening racing with sf. Many of my friends have achieved trophies due to my help.

As far as the actual wording of the replies I received, they only apologized for any frustration I have experienced due to the bug. They never actually answered my question.

[Tinkercat]

What is so funny about this whole thing is we are dealing with a corporation and the problems that come about when people start acting like cogs instead of humans. It is NOT too much to call Disney on it if they make a mistake.

It reminds me of all sorts of work situations. There are always the people who are overly enamored of authority and feel the need to defend the Big Cheese no matter what. All those cog names are there for a reason.

I for one still have a lot of faith that Disney will be responsive and it is clear they are trying. Evidence is that our toon hero Loopy Gooblefingers is 120 today. A human did not act like a cog and responded to the plight of this kid.

All of us who do complain and expect the game to be fair and work with Disney to communicate are doing Disney a favor. My impression is that they appreciate it and understand. Do I sound too much like a YESMAN? I know for a fact Forrest from customer service was thrilled to hear that Loopy got his 120 today ! I think they are rooting for the kids.

Toons of the World Unite! Don't ever settle for coglike behavior!

[auntkymitoon]

Originally Posted by Tinkercat

I don't think testers are responsible for bugs that make it through beta tests. Ultimately, it is up to Disney ( or any company ) to find a proccess to test a product for flaws and release the products when it is safe or nearly flaw free.

Kehawin knows she is one of my favorite people, and I am old enough as she is to do let a difference of opinion hurt a friendship. I think that is an important point as I see people being insulting here to others who disagree. It is truly healthy to be able to be able to debate an issue with friends. Sometimes I even change my mind when presented with a good argument.


As to the "do Urbans done within Grand Prix count toward total wins on tracks?" I think Disney ought to give a less cryptic answer to the question. The cryptic answers aren't appropriate when the content is this bugged.

TOUCHE' TO YOU LADIES. I too respect Kehawin immensly as well as Tinker Cat and we haven't always agreed on certain issues however good information and many posts here have made me change my "toon" (LOL tune get it rofl-hahah ok I'm not funny...moving on)
This very same specific issue has rankled me no end. To the point I did exactly as Lady did and raced on a Annsley and got the same results so I fully believe that Grand Pree does not give you credit 3 credits -1 for each track- towards the 1, 10 and 100 wins and qualifies and I feel almost positively absolutely this is not going to change nor is it a bug- it seems like double credit if they did award credit for the top two rows while doing the grand pree in MY HUMBLE OPINION and trust me I much prefer they count and hope like heck they do and it is a bug but I am gonna bet my last 3 fish lol its not a bug and won't be corrected just from my experience and going back and forth with the TT Develeopers. The email is crypric and absolutely can be taken the way Lady took it and I was relieved when I saw it initiallly however just reviewing my correspondence from test I am telling you they don;t count IN MY OPINION and I don't agree with that but I have a feeling that's how it is ladies.

Recognition and Mistake and auntkymitoon and Toontastic on test ALL have 2 laff boosts from racing and 2 of them had many many trophys from way back when GSW came ou. Leenie Hunny Bunny raced them so I have been thru all of this with Devs as it came out in these forums as I didn't know I was supposed to have #10 and #20 and when I posted my pic on Mistake it was you guys who pointed out they were bugged obviously hence I went back and reported just recently. I was racing on test I just never knew what they were till I read here so don't be blaming the testers for info they don;t have access to lol.
I need races on test-aunt has no 100's so bring it on over there- tell me when and where and I'll race with any of you guys who are game- I see toons at the tracks daily however I do have to use my two accounts to race as well when no one is there lol and that totally stinks and hurts my hands and sometimes one doesn't even qualify as I'm so soooooooo uncoordinated lol.
Not to mention I have 3 very expensive computers all not working properly due to the same issues Jaceee Lee repeatedly posts about so don't be blaming the testers for certain things- I get booted out of every 5 sell I go into now and never did b4 and my computer runs so unbelievably hot due to NVidia issues etc etc that I am scared of test at times now lol on all but one computer so I'd be happy to have someone else to race with there although I HATE it but if helps get things fixed I'll gladly put tin the time.

Tinker is abslutely correct in that Forrest is an employee who repeatedly seems to do the digging and put forth alot of effort in seeking resolutions -I have seen his name many many times in posts and he is a Tonntastic employee for his effort- as a matter of fact, I'm gonna go back and give credit where its due on that is well- please please if you get a definitive answer can you let me know as I desperately want those races to count- I HATE RACING and would love to know all 25 of my sweeps count towards those 100's I dont have yet lol- You guys rock- THANKS as always for the information exchange- it helped me for sure. Have a GREAT DAY!!

[LadyVioletTwinkletoe]

Originally Posted by auntkymitoon

Recognition and Mistake and auntkymitoon and Toontastic on test ALL have 2 laff boosts from racing and 2 of them had many many trophys from way back when GSW came ou. Leenie Hunny Bunny raced them so I have been thru all of this with Devs as it came out in these forums as I didn't know I was supposed to have #10 and #20 and when I posted my pic on Mistake it was you guys who pointed out they were bugged obviously hence I went back and reported just recently. I was racing on test I just never knew what they were till I read here so don't be blaming the testers for info they don;t have access to lol.

I have a possible explanation as to why you did not have trophies #10 & 20.

When GS first was released to Test, the number of races needed for qualifiations/wins trophies were 1, 5 & 10. A short time later that was increased to 1, 10 & 100. When the change occured, I had raced more than 10 times but certainly not 100 times. You may not have done so either, which could explain why you did not have those two trophies.

[auntkymitoon]

Well here is a TODAY Screen Shot of my largest Test Toon Recognition who is OBVIOUSLY STILL MISSING # 10 and #20 - Eileen, Leenie Hunny Bunny -did the original footwork on this toon way back when GSW came out so I have no clue if I truly raced 100 or not however I have 2 trophys for 100 qualified and 100 wins on two tracks should I not have #10 and #20 already?? I raced today to be sure they didn't pop in and they did NOT.....

BACK TO THE THREAD.... Ladies obviously as I suspected the Grand Pree does NOT count towards 10 or 100 wins on individual tracks correct??? I raced after last nights update and I have 25 sweeps but not 10 wins on 2 toons and neither toon now has 10 wins on Urban or Rural although I definitely did 10 of each grand prees beginning there so I can only deduce we are back to them NOT COUNTING towards 1st 2 rows CORRECT???