"Help! I've been banned/suspended!"

[Dyslexic Kiwi]

I just got suspended todaaaay.. and still don't know exactly why. The only things that I remember would be from a while ago, as I didn't play at all yesterday and played pretty sparingly the day before.

About a week I ago I said "mail" a couple of times on accident, and a few days ago I said "rootbeer". If I was suspended for either of those reasons then I'm pretty sure I'll be giving up on talking via TT, and more on "the evil thing," aka an IM.

Blargh.

[Cool Chipper Crunchencrumbs]

If you email them asking why you were suspended, they will give you a standard form email with part of a chat log of things you said. If you respond to the email they send you, all you will get back is another standard form email. It took 2 days for me to get a response from them. Good luck!

[eemedrelyt]

I have just gotten suspended from tt and they have not sent me an email yet saying why. I have emailed them 3 times already and have not even gotten a reply back saying they have received one. I am not sure if I got suspended because of saying <removed> or asking for my friends <removed> or because i reported someone and tt went to look but saw nothing wrong with the toon. Or maybe someone reported me idk.

[Super Scooter Sparklestink]

i got banned a couple days a go for noooooo reason at all!!!!
Maybe i said i wanted no cheese on my pizza IDK haha

[Toontown Lover x3]

I've been banned/suspended. I'm extremely careful of what I say on there. Since I didn't get an email on why I did get banned/suspended, my only guess is that, it backfired on me, I guess. Yesterday, I reported a toon for repeatidly saying, "You stink" "Please go away" "Dont be mean" "That wasn't nice" "You look nice" "No!!!!" etc. He added me a few times, and then left my friends list, the second or third time he asked I finally said no. It was extremely annoying, I'm against the "Report button" but I thought I'd give it a shot. Obviously I was wrong. I think it was wrong that I get banned/suspended and he didn't. He annoys not only me, but my friends too. What do you guys think I should do?

[Evil Kid John]

Ive seen that toon just ignore him or stink him back Me, Nickle(yes from this site) and some other toon (idr the name) kept stinking him back until he left ROFL such noob i wish the report button was there at that time

[Toontown Lover x3]

Originally Posted by Evil Kid John

Ive seen that toon just ignore him or stink him back Me, Nickle(yes from this site) and some other toon (idr the name) kept stinking him back until he left ROFL such noob i wish the report button was there at that time

I'm glad you've see him too! It's just really annoying. I'm like addicted to tt, so I have no idea what I'm going to do for the next few days. Probably go crazy.

[Crazy Ladybug Hulacrash]

My daughter's TT account has been suspended for 72 hours.
We did not receive an email and I cannot access the accounts.
Any tips? Who can I contact? Can anything be done?

Thanks,
TT Mom

EDIT:
I called Toontown Customer Service.
The girl was really nice though they account is still suspended.
I still do not know what happened to my dd's account.
I sent an email to community@disneyonline.com also.
It's very aggravating!

An upset TT mom!

[PanWitSyr]

I tried to log in today and a thing came up telling me to read all the terms of use, then it told me I wasn't following the rules. I have no clue what I did! I'm nice to people in the game. I think I'm going to email them and ask them what it's all about.

[Dyslexic Kiwi]

I emailed them a couple days ago inquiring about my suspension and still have not received a reply. :/ I'm not suspended anymore but I would really like a reason WHY I was suspended. It seems they've already started their holiday weekend. Actually, it seems like every day is a holiday for them.


Okay, edit:

Dear Toontown Guest,

Thank you for contacting Disney Online Guest Services.

If you have further questions as to the nature of your account hold,
please reply to this email with the following information:

1) Your account ID
2) The e-mail address associated with the account in question
3) The Date of Birth on the account (MM/DD/YYYY)

Once we have verified your information we will send you information
regarding your hold. Please note that this is not a guarantee that
detailed information will be sent nor does it guarantee access to the
account in question.

For more information on our House Rules, please visit our FAQ page at:

http://home.disney.go.com/guestservices/netiquette

Thank you,

The Disney Online Team

It took them that long to send me a generic response? You have to be kidding me. I supplied them with all of those details already, so I guess I have to send them the exact same email?

[Toontown Lover x3]

It is pretty weird that some one would just get suspended for no reason. It could possibly be because you reported someone, and it backfired on you. Toontown is always very "busy" once I've waited on the phone over an hour just for the them to tell me they couldn't do anything and that I'd have to call a different number. It's true, it always seems like they are on a holiday.

The number to contact toontown is:
1-888-332-1626

The email to contact them is:
Toontown@disneyonline.com

I hope this helped, and hopefully this won't happen again.

[Sponkey]

I just got banned for some unknown reason . I just got in my new bank, fishing pole and closet. I went to the Brrgh to get some new fish species when on my way to Walrus Way when a friend asked for a ride to the River. I stopped until she teleported to me and said one of her smaller toon friends was being left to die in a building with 2 bigger toons. I replyed to her omg that stinks, and told her to come to us and we would help her. Now we have 2 accounts, one for me and the kids and one for my wife and the kids second toons. My wife had gone to the store, so i told my friend to wait and i'll let the kids on my computer and i'll switch to her computer. I logged off on my computer walked to her computer tried to log on when it stated that my account has been suspened for 72 hrs. I tried to contact them with an E-mail asking for a reason and a copy of the chat logs to warrent this suspension and phone call to find out what, why and where something occured against disney's rule to initate a suspension of 72hrs.

[CaptainMac]

Originally Posted by Toontown Lover x3

It is pretty weird that some one would just get suspended for no reason. It could possibly be because you reported someone, and it backfired on you. Toontown is always very "busy" once I've waited on the phone over an hour just for the them to tell me they couldn't do anything and that I'd have to call a different number. It's true, it always seems like they are on a holiday.

The number to contact toontown is:
1-888-332-1626

The email to contact them is:
Toontown@disneyonline.com

I hope this helped, and hopefully this won't happen again.

Yeah you here that a lot in this thread.
Now why?
I'm pretty sure because people don't want to admit that they did something bad.
I don't think any of us want to admit we did something we regret that we wish we could have never done.
Everyone makes mistakes or does something they wish they could change.

[Sponkey]

Originally Posted by CaptainMac

Yeah you here that a lot in this thread.
Now why?
I'm pretty sure because people don't want to admit that they did something bad.I don't think any of us want to admit we did something we regret that we wish we could have never done.
Everyone makes mistakes or does something they wish they could change.

Can you clearafy what you mean by because people don't want to admit that they did something wrong ? or did you mean most people ?. If you can tell me what I did wrong by running threw the Brrgh to deserve to being suspended I didn't see any posted street speed limit sign on that street so I don't think I was running to fast or was I ?

[~Ugly Von~]

OK im not sure if this goes here.

Well when i go to log in i enter my username and password and it says they r incorrect.

Ive asked them for my password and i was entering the right thing. Anyone know what this is?

EDIT:

OMG nvrmind i found out i was suspended