"Help! I've been banned/suspended!"

[Galaxy 9000]

Woo mine ends tommorow.

[reslerb101]

Just got banned..

[Kylie_Kitten]

Originally Posted by Peanut0320

Not you too! How long is your account on hold?

'til wednesday i'm afraid.

Guess I'm on test for nooow.

[reslerb101]

pizza? lol funny....

[Magic Dragon]

Dear user,

We are writing to inform you that we have placed your account on hold while we investigate a possible violation of our Terms of Use and/or House Rules. This hold has been placed for the safety and security of our players and products. We will contact you once the investigation has finished. Thank you for your understanding.

In the meantime, please take this time to visit our netiquette page at http://home.disney.go.com/guestservices/netiquette to learn more about online safety and manners.

Thank you,

The Disney Online Team


Lol I wounder how long I'm going to be gone this time.

[hannahsplayingtoontown]

I have no idea why I have been suspended for three days =/
It makes me mad that they don't even fill you in on what you did wrong.
All I've been trying to do since I started Sunday was to get my toon up - I haven't done much else!!

Hmm. I /may/ have stinked someone once. But they wouldn't have put that in there if you weren't allowed to do it.
Does anyone have any guesses on what I could have done to break the rules?

Hmm.
I wonder sometimes, why do I play this game??


Anyways, yeah.
Thanks to all who read my heart-felt letter.
Heehee.

^_____^;;

[Patricia]

Sorry to hear about your situation.

Reading about people getting banned on the true friend chatting makes me NOT want to have true friends. I would just be so afraid of saying the wrong thing. Having your comments taking out of context etc.

Anyway, I hope you get your toon up and running again!

[ShayBlackCat]

Originally Posted by ZillyW

I believe freeing an account requires name, password, and parent password. But you might want to have things like billing date available.

i think u MIGHT have to tell them ur email and MAYBE ur ID (i dont know how to explain wat the ID is)


here's an easier suggestion. If u go on the website and just log on NOT PLAY BUT LOG ON, another page will appear. U have to put in ur ID username thing and ur parent password. It didnt work for bc my dad was using the wrong ID. Bc he thought it was something different than wat it actually was. =P

[Treehouse]

Disney has many reasons to suspend/ban an account. It could be for bad language, personal information shown/interperted (spelled wrong? ), bad toon name(s), etc.

If you'd like to ask why, please E-Mail or call Disney and they will have the information recorded on why you have been suspended/ban from Disney's Toontown Online.

[Doctor Oswald Superzapper]

Originally Posted by Patricia

Sorry to hear about your situation.

Reading about people getting banned on the true friend chatting makes me NOT want to have true friends. I would just be so afraid of saying the wrong thing. Having your comments taking out of context etc.

Anyway, I hope you get your toon up and running again!

This is why they have all of the fine print texts with the True Friends page. Also, whenever you signed up you were required to Accept a EULA which in turn gives Disney the right to ban/suspend you for anything they feel disturbs the peace of the enviroment.

Originally Posted by Disney

We may suspend or terminate your account and your ability to use any WDIG Site or portion thereof for failure to comply with these terms of use or any special terms related to a particular service, for infringing copyright, or for any other reason whatsoever.

Originally Posted by hannahsplayingtoontown

Does anyone have any guesses on what I could have done to break the rules?

You can always e-mail Toontown asking for your Chat Logs. They will come back with some information they require and then they will send you the portion of the chat logs that has caused your infraction. Keep in mind they have the right to quote any of your text and take it out of context.

What people don't understand is that Disney has the right to remove you from the game for any reason they deem is violent, rude, disturbing, or just annoying. Therefore, anything can happen.

[twinkleseeds]

I got susp and they said it was my last time, THEN I GOT SUSP AGAIN!



W-Whats going to happen to my acc.. =O

[reslerb101]

You get banned for saying pizza?!? ridiculous!!! DISPICKABLE!!!!!!! TT has no good modeators...

[Doctor Nickelphooey]

Originally Posted by Doctor Oswald Superzapper

This is why they have all of the fine print texts with the True Friends page. Also, whenever you signed up you were required to Accept a EULA which in turn gives Disney the right to ban/suspend you for anything they feel disturbs the peace of the enviroment.

Yes I agree..but then....you state:

You can always e-mail Toontown asking for your Chat Logs. They will come back with some information they require and then they will send you the portion of the chat logs that has caused your infraction. Keep in mind they have the right to quote any of your text and take it out of context.

They can take it OUT of context? Now does that make sense? If taken in context they would easily figure out if someone was really saying something bad.

What people don't understand is that Disney has the right to remove you from the game for any reason they deem is violent, rude, disturbing, or just annoying. Therefore, anything can happen.

Then why aren't more stinkers removed? The toons that push you from the sidewalk into cogs to watch you go sad, the toons who constantly stink you when you politely say I'm sorry I'm helping a friend, even if you report them to Disney.

I have many adults that I regularly play with. We talk about our day, family, work, health etc. There has been a few times our chat has not gone thru and it's strange why at times. <snip> I agree that Disney has made it safe as can be for kids to have SF's but taking conversations in context are important. I've had SF's who have told me their age, names, and just about where they live...and I HAVE NEVER ASKED THEM!!!! I tell them NO..I dont' need to know that info..it's OK...lets just play toons...but some just type it out anyways. SIGH That is one reason I think parents should sit with their kids even when playing TT to make sure they aren't saying what they shouldn't. I was told by one SF that 'you can get around the bloops easily' sigh, this from a kid we try to protect.

Doc
Who was just sent a letter about her profile listing location...which she has changed. Be careful out there folks cause you want to make sure everyone is safe....even if you use general broad info ...be safe.

[Miss Kippy Rockenscooter]

Although I have never been suspended i have had several friends that have been. They all knew the reason they were suspended. The main reasons were giving out personal information like full name and/or age, email information, bad language, and inappropriate subject matter. They each recieved an email from Disney that contained a transcript of the conversation that got them suspended. So go back to your email and reread it.....Disney is just trying to protect all of us from unpleasant experiences.

[poppy fumblebee]

i have only been playing since Feb 08 and to date have not been suspended, I am now worried about what I type to my sis and best friend who are my only TF on TT. It sounds like its a mine field out there.

I do think that perpetual stinkers should be dealt with as this is starting to ruin the game for me. (maybe i need to give it a break) one experience was a toon who did not want to use the sound gag in the mints even though he had it and two experienced toons gave him a hard time and wanted to see him go sad. I can partly understand it as he was annoying me to, but he said sorry several times and lets use sound, which they agreed to. When he engaged the cogs they held back and when i joined him they whispered to me to stop that. It felt like bullying to me. The 2nd incident was today, when chatting to my sister in DDL playground when a toon of 121 laffs started haveing a go at her, then others joined in. We are adults but my 6 year old neice sometimes plays the same charater and this would have really upset her, (It upset me). Can they be reported or am I over sensitive

This is my first post, so please be nice