"Help! I've been banned/suspended!"

[:Infinity:]

I just got suspended for 3 days... :/

Not sure why. They haven't sent me an email yet..

[Citadel Gate]

-.- Anyone know the toontown UK phone number?

I want to release my suspension D:

[adulttoon]

I don't think we're going to find one. I spoke with someone in the US this afternoon and she could neither help (because I'm on a UK server) nor find a UK number.

[Citadel Gate]

Well, I just found out why I got suspended, because I copy and pasted things a lot...

BUT I wasn't disturbing anyone, because I was at my friends estate, and it doesn't bother him...

So I want to tell them that and hopefully they'll release my suspension? :/

[Fräulein Trixie]

There surely is no UK phone support for Toontown. The only thing you can do is send a mail to toontowncustomerservice@disney.co.uk
But they won't lift suspensions nor answer on the weekend.
cu,
Fräulein Trixie
°¿°

[adulttoon]

It has just occurred to me. What about our gag trees ? Will they have gone because we could not water them ? I've got seven from the same gag track planted so I really don't want to wait weeks for another level 7 to grow and produce gags.

[Citadel Gate]

Well then, looks like I'm gonna be bored for 3 days -.-

[Fräulein Trixie]

Nothing happens to the trees in only 3 days if you have just watered them. They are fine for five days without water. And even if they are wilted, the gags will be back growing on them two days after you watered them again.

The only thing that is interesting here is the fact that it seems to happen to UK accounts more often now too.
cu,
Fräulein Trixie
°¿°

[~Ugly Von~]

Originally Posted by :Infinity:

I just got suspended for 3 days... :/

Not sure why. They haven't sent me an email yet..

They usually don't send e-mails, I never got one when I first ever got susp.

[Patricia]

Hi !!!

I want to again say how sorry I am! I hope you get your bunny back soon. I sure miss not talking with my Cheesy friend!!!

Patricia the Cat

Originally Posted by adulttoon

I never expected to find that I've been suspended but this is now the case for me.

I've worked for many hours to get a good 106 laff toon almost fully maxxed. I took leave from work yesterday just to work on a gag.

I got up this morning to log on but before I did that I checked my e-mails and found the message stating that I'd been suspended.

Last night, I was sat with my son in front of my PC and I was making my toon say '<sonsname> is smelly'. I did it several times and we were amused by the toon saying this. No other toon could see what mine was saying !!

I don't know why they would say that this was 'inappropriate language' but now I'm suspended.

This seems very harsh. They let any toon abuse any other toon in full public view with 'You Stink!' selected from the Stinky list.

I've chatted with SFs and we've used real names.

Why have they suspended me ?

Is there any point in me calling their help desk today ?

Thanks

[itskay]

Okay hey everyone my name's kay.
I have a 129 laffer named kay and I recently
found out that my account has been terminated
and this is what it said..

We're sorry! Based on a violation of the Walt Disney Internet Group's (WDIG's) Terms of Use, we have terminated my account.


In order to comply with your account termination, you must immediately cease use of all WDIG Sites and destroy all materials obtained from such sites and all copies thereof, whether made under these terms of use or otherwise. Any future attempts to obtain and/or access an account will be denied.

For more information on WDIG's terms of use, please visit our FAQ page.

For more information regarding the termination, please refer to the notice sent to your email address, or you may visit our FAQ page.

Walt Disney Internet Group reserves all rights.

Thank you,
The Disney Online Team


Does anyone know if this is a permanent suspension or if it is can I at least get one of my toons back? Well tyvm for your help.

P.s my account was a transfer account and it was from an old sf of mine.. so some of the suspensions that were on the account werent caused by me. So would that be a good argument?

[Colonel Romeo McTwist]

If it says terminated, you cant get a toon back. What I would try and do is e-mail or call them (I would suggest calling) and ask how to lift your bann.

[SPW]

Terminated means gone forever.

I am really sorry.

THey deleted your account completely off of their servers. Even if they made a mistake, you couldn't get it back.

Just don't use 3rd party programs. = \

[PokeLuver]

You might want to take out your username in there!

As for the termination, if you have a really good argument with TT, you might have a chance of getting your account back.

[h_freak080]

well, i'm not positive that it is a permanent suspension but the other posts in the forums where people have been suspended, i don't think they got THIS message...

in the message above it says "for more information regarding the termination, please refer to the notice sent to your email address...", i say check your email and see if they sent you a notice and see if it tells you anything there. If not, then visit the FAQ the mention and see if that helps...if that STILL doesn't help, i would try to get in touch with disney directly.

now, for the record i have never been suspended from any disney game so i am not an expert on the suspension process so if anyone else has any advice for the OP, feel free to override my opinion...

hope everything works out for you