"Help! I've been banned/suspended!"

[kittycat123]

One of my sfs asked my age yeah it was an adult O_o. My mom told me 2 delete if keeps asking personal but she barley talked in sf chat then she didnt log on do ya think she got susp? She told me her age too but I didnt ask she just told O_o. I dont know now if she is on cuz I have the free account now. Oh and yeah what is it about that pizza thing? PIZZA DOESNT HURT YOU PPL!!!

[Wendy_E]

My daughter was banned on the 23rd for (apparent) abuse of the tf chat, which is slightly ironic as the only ppl on her tf list are myself, her sister, her brother and her aunt. The interesting thing is, that when she tried to sign into TT yesterday she just got sent to a broken web page (IE could not display this page etc etc), we left it a day assuming that TT needed to be re-installed or something and then tried again this morning with the same broken page, luckily my partner realised what the problem was and got her to the right page to re-confirm etc etc, but I wonder how many other ppl have the same problem?

For the record, she was being send to a web page with the address something like httplay.dxd.com:7999/blah/banned/blahblah.html. The important think to notice there is the :7999 is forcing IE to try and connect to something other than a normal webserver (the number is the "port" of the server that IE is trying to connect to, normally its 80 and you never need to fiddle with it or see it). So we tried deleting the :7999 from the address and got to the correct page.
S
o now a 72hour suspension is going to turn into a 5 day suspension because someone's put the wrong address is somewhere.

[Toonsrule892]

I have hard you can get ban/suspend for telling someone how to do a glitch. Am i right?

[DoctorDroopyCheezybounce]

I've been suspended -_- . Not sure why but I'm mad.

[Fancy Sparkleswirl]

i jus got suspended tonight sometime
it hink it was for saying <snip> too many times
and i think my friend got suspended for the same thing =[
they suspend ppl for stpid reasonss

Originally Posted by carol483

If you are suspened call toontown let your parents telll them things and you are back. When I got suspened my dad called and got me back on but I was off for like 1 month. NOT THREE DAYS!!!

The house rules is rules. You have to call toontown to get your account back. Hope I helped!

how do u call them?
all i did was accept the house rules and everyone else says it gives u a # but i dont see one
im soo confuseddd

[DoctorDroopyCheezybounce]

Ugh! I'm suspended from test too.

[bubka3]

Attention: Have You Been Suspended?
Then Call Disney Account Mangement At 1-503-626-5477

They Said To Call What Number When My Friend Got Suspended.

[Naruto Uzumaki]

OMG!! I just figured I was suspended on toontown today! I don't even know what the reason was!?! OY!! But I think my reason was is that during a building , my friend (not a tf) , used marbles as his gags and told me and these other toons to lure , me on the other hand , didn't have enough lure gags because I wanna save it for later and the other toons are ignoring him. He got so mad at me for not listening to him that he Xed me and left the building! He must of reported me but I doubt so ;P. I need a reason how I got suspended and who actually reported me. Do I like call Toontown or email them?


P.S : That situation might not be true , I'm just assuming

[Big Coconut]

Sorry to hear about your suspension. If this is your first one, your account should be reinstated in 72 hours. There is no chance that was the reason for your suspension; most of them have to do with TF Chat of some kind. Hopefully TT has sent you an email with the reason- they don't always do.

[Tricky Electrobee]

E-mail or calling should work. I'm guessing this may work: http://apps.disneyblast.go.com/cgi-b...n/toonhelp.tpl

[Captain Pickles Weaselchomp]

They should of sent you an e-mail with details regarding your suspension. If you want to talk to a human, call (866) 993-6263 between 8:00am and 9:00pm Central, Monday through Friday. They should be able to talk to you about it.

CPWC

[doctor chita]

ouch that really stinks. that is the first time i have ever heard of a rf reporting someone. my heart goes out for u. i really think that you should email them, cuz that is not your fault.

[!~*(Crazy_Fireball)*~!]

Is this toontowns new fourm of tourture? They now SUSPEND you if your payments stop mysterously. I have it in french but I tryed to translate:

Aide Toontown

Une erreur de paiement est survenue
Il y a eu un problème de paiement avec votre abonnement. Votre échéance n'a pas été payée et votre compte Toontown a été suspendu.

Si vous vous êtes abonné(e) il y a quelques jours seulement, il se peut que nous n'ayons pas encore reçu votre paiement. Ceci arrive parfois si vous avez fourni les mauvaises informations de facturation ou si la transaction a été refusée par votre banque en raison d'un crédit insuffisant ou d'un blocage de votre compte pour des raisons de sécurité.

Si vous êtes abonné(e) depuis un certain temps, votre carte est peut-être arrivée à expiration depuis votre dernier paiement et nous n'avons pas pu vous facturer.

Pas d'inquiètudes, vos Toons sont en sécurité ! Dès que nous recevrons votre paiement, vous pourrez jouer à nouveau.


Que dois-je faire maintenant ?
Allez dans Mon compte et cliquez sur Mes abonnements et paiements et Mes outils de paiement pour vérifier que les informations de votre outil de paiement sont exactes et les corriger si besoin. Si vous pensez que tout est en ordre, contactez votre banque ou PayPal.

Pour changer votre outil de paiement, merci de suivre les étapes suivantes :
1. Allez dans Mon compte, enregistrez une nouvelle carte de crédit/débit ou un nouveau compte PayPal dans Mes outils de paiement et définissez-le/la Par défaut.
2. Dans Mes abonnements et paiements définissez ce nouvel outil de paiement pour votre abonnement en cours et n'oubliez pas d'enregistrer les changements.
3. Essayez de vous connecter à nouveau au jeu dans 12 heures. Si vous continuez à avoir des problèmes, n'hésitez pas à nous contacter.

Toontown helps

An error of payment occurred
There was a problem of payment with your subscription. Your expiry was not paid and your Toontown account was suspended.

If you subscribed (E) a few days ago only, it may be that we did not receive your payment yet. This arrives sometimes if you provided bad information of invoicing or if the transaction were refused by your bank because of an insufficient credit or a blocking of your account for safety reasons.

If you are subscribed (E) for a certain time, your chart perhaps expired since your last payment and we could not invoice you.

No concerns, your Toons are in safety! As soon as we receive your payment, you will be able to play again.


What do I have to make now?
Go in My account and click on My subscriptions and payments and My tools for payment to check that information of your tool for payment is exact and to correct them if need be. If you think that all is in order, contact your bank or PayPal.

To change your tool for payment, thank you to follow the following stages:
1. Go in My account, record a new credit card/flow or a new PayPal account in My tools for payment and define to it /la By defect.
2. In My subscriptions and payments define this new tool for payment for your subscription in progress and do not forget to record the changes.
3. Try to again connect you to the play in 12 hours. If you continue to have problems, do not hesitate to contact us.

[Thing One]

I could be wrong, but that doesn't sound to me like you are "suspended" in the regular sense of the word.. it just sounds like your account was put on hold/placed back to free account status b/c there was a problem with your billing.

[Lala]

I agree with thing one, I didnt think you were iterally(sp?) suspended Im friends with a level 109 and her bar stats say (number) over guest limit. She CANT possibly be level 109 from a trial :\