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Old Can You Swap Toons To A Different Account?

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  #1 (permalink)  
Old 12-09-2007, 11:59 AM
Miss Zowie Funnytoon's Avatar
Miss zowie funnytoon
 
Join Date: Feb 2006
Location: uk
Posts: 37
Angry Can You Swap Toons To A Different Account?

Me and my mom both play on the uk TT site, We also both have vista laptops and since the update last week we have been unable to get on TT at all.
Now we know that the USA site has a new launcher and I opened a free account on there and it works.
But when we emailed the UK site and asked why our vista laptops no longer worked they replied with

Sorry toontown is not yet compatible with toontown?

Hmm we have only been playing on vista since april?

So I have decided to switch because I really dont think its fair that I pay the same good money for TT and am unable to play it because TT UK cant get thier act together?

My biggest toon is 117 but my moms toon is maxxed 132 and she really doesnt want to kill her toon.

I have heard that people in america have transfered toons to another account (not in a nice way may I add, theft comes to mind) so I was wondering if there was a way and how do we do it?

Plus we could then sign up for a test account which you also CANT do on the UK site?
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Old 12-09-2007, 01:11 PM
superozziepiratepop's Avatar
Proud CRL Member!
 
Join Date: Apr 2006
Location: Sunny Hawaiian ( I Wish! )
Posts: 1,224
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Yes, you can. contact them. i remeber swaping a toon before so it should work
  #3 (permalink)  
Old 12-09-2007, 03:49 PM
B. K.
 
Join Date: Nov 2007
Location: Michigan
Posts: 444
My Mood:
Yep, you email them with the username/pass for both accounts first the one the toon is on then the one you want to put it on, i usaly tell them i want to keep all sf, things i own, speedchat,doodle,etc. if you dont it may be all gone.
tell them the toon name you want to swap then tell them the color slot you want that toon to be on. i will try to find the email to email them at, it is probaly diffrent sence your in the uk though.



edit:Hello,
I'd like to transfer my toon from my 1'st acount to my 2nd acount the toon name is Pickel yellow duck and i'd like him in the blue space on my acount and he has sfs so i'd like to keep his sf
The Acount info for the acount he is in is:
User Name:xxxx
Pass:xxxx
The Acount i want him in is:
User Name:xxxx
Pass:xxxx

Thanks Bye

Here is the email i sent that to it might be diffrent for you,
toontown@disneyonline.com
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Old 12-09-2007, 05:13 PM
Miss Me's Avatar
Kitty Litter Toonup Queen
 
Join Date: Feb 2004
Location: Being chased by dogs!!!
Posts: 616
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Yes you can I am in the process of it right now. Email them and let them know who you want to move.

they will ask for usernames and passcodes on both the accounts and the date that you paid on one or both of them. They must be paid accounts not free.

It takes two working days to have the move completed. You will lose your garden but not the points you have and you will need to buy a new gardening kit.

I figure it is worth it so my husband and I can play our big toons together.
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Old 12-15-2007, 06:48 PM
TLynn's Avatar
Little Snappy Petalmuffin
 
Join Date: Nov 2007
Posts: 98
My Mood:
We recently paid for a second account so our family members can play together. And we tried the email approach suggested here to get a toon moved to the new account. I have a question for those that have done this successfully. Do you actually get a reply to let you know they are working on it, or does your character just suddenly move? I am trying to figure out if my move request was even received or not, but not sure what to try if the emailed request doesn't seem to trigger any change.

Any help would be greatly appreciated.
  #6 (permalink)  
Old 12-16-2007, 12:15 AM
Miss Me's Avatar
Kitty Litter Toonup Queen
 
Join Date: Feb 2004
Location: Being chased by dogs!!!
Posts: 616
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Here is what they sent me:
If you currently have more than one paid account, or have had a paid
account within the past 30 days, and would like to move your Toon from
one account to another, we will be able to assist you. To do so, we
will
need the following information to complete the transfer:

- Account name where the Toon in question resides
- Password for the above account for verification
- The name of the Toon to be moved
- Account name where the Toon will be moved to
- Password for the second account for verification
- Last billing date for both accounts for verification, month and date
included
- Does the Toon being transferred have any True Friends? (Yes/No)

PLEASE NOTE: As indicated above, account passwords and last billing
dates are required to verify that you are indeed the owner of the
account from which the Toon is being moved. We strongly recommend
changing your passwords immediately upon receiving notification that
your Toon has been successfully moved.

If the Toon(s) that you would like transferred have True Friends,
please
ensure that True Friend Chat is turned on in the account the Toon is
being transferred to. If this is not done prior to the Toon being
transferred, you will lose your True Friends and they cannot be
restored.

Please be aware that you will lose your Gardening Kit, as well as
flowers and trees you have planted when your Toon is moved. However,
you
will keep all gardening experience points and Laff boosts. You will
also
have to re-purchase the Gardening kit after your Toon is moved. The
jellybeans you use to re-purchase the kit cannot be refunded.

After this information has been sent, please allow at least two
business
days for our database engineers to complete the transaction.

We look forward to seeing you in Disney's Toontown Online soon!

Thank You,

Amber
Disney's Toontown Online Member Services


After I did all that they sent me a confirmation email after two working days that my toons had been moved.
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