Disconnected on Mac Laptop!

[Queen Crunchywoof]

Can someone please help me! I keep getting disconnected on my mac laptop and i dont no why! Im trying to go for runs for the CCG, but whenever I go to the VP it keeps getting disconected! Do I have the wrong upgrade?! Someone please help me!

[sandra and rachel]

Hi
nope its not you i posted the other day iv been having that problem now for weeks sometimes i can play other days i cant stay on line just boots me all the time iv tried everything even mailed tootown but no reply back.. my pc mets all whats needed to run toontown and iv tried re-installing it but still the same even changed router settings still no good so sorry i cant help but your not alone (i posted under bug reports)

[CaptainS]

My tip to ANYONE who disconnects is to check their internet IMMEDIATELY after disconnecting. Get on Safari and see if you have internet.

This way we can tell if your ISP or Router is having problems, or if its TT itself.

[sandra and rachel]

thanxs but its not the net we are always on line and toontowns the only game that we have got this problem with we never used to boot befor iv played for like 3 years now and this as just started so yeah i think its toontown

[Queen Crunchywoof]

well it has doing this since i have been starting to play on my mac! it used to not do it as much but it does now! it worked on my other pc computer and it never siconnected and that computer has a virus, but now we replaced it with another mac and it doesnt work there either!! it seems like it works better on pcs than macs! my internet is fine too. tho toons just freeze up and when im entering a street it sometimes disconnects! ihave no clue why! It definelty doesnt work in toontown central playground!

[CaptainS]

Originally Posted by Queen Crunchywoof

well it has doing this since i have been starting to play on my mac! it used to not do it as much but it does now! it worked on my other pc computer and it never siconnected and that computer has a virus, but now we replaced it with another mac and it doesnt work there either!! it seems like it works better on pcs than macs! my internet is fine too. tho toons just freeze up and when im entering a street it sometimes disconnects! ihave no clue why! It definelty doesnt work in toontown central playground!

It is actually kind of interesting because now I'm having this problem .
Except, the other way around.
I am going to try, and recommend reinstalling Toontown.

[Queen Crunchywoof]

thanks! Ill try but im not sure if it will do anything. maybe ill try to contact toontown again. i ight try calling. its easier

[sandra and rachel]

YAY finaly got a reply back from toon town.........Thank you for your bug report. Based on the information you submitted to us in your bug report, it appears that you may be experiencing some latency or "lag" in your internet connection. Latency is determined by the amount of time it takes for your computer to 'talk' to the game server (commonly referred to as a ping). This has nothing to do with bandwidth, so even high-speed broadband connections sometimes have latency problems. Latency is not something that can easily be changed. If you connect to the internet through a proxy, it will greatly increaseyour latency, since first you need to talk to the proxy, then the proxy talks to the game server. If you are connecting through a proxy, please try disabling your proxy or contact your network administrator (or Internet Service Provider) for additional instructions on optimizing your proxy configuration. Through our experience, we have found that users with high-speed internet connections (DSL, cable modems and satellite) often experience less latency than those on dial-up connections. This may not be an option for all of our users or you may already be on a broadband connection, so another option is to keep your computer running smoothly. One good way to do this is to free up as much RAM as possible. RAM (memory) stands for Random Access Memory. Toontown requires at least 128MB (Megabytes) of RAM, but we recommend 192MB or more to achieve the best experience. It is important for the RAM you have in your computer not to be taken upby other programs. By closing other programs before entering Toontown, you will free up more RAM to. You also can upgrade the amount of RAM in your computer relatively easily. You can purchase and have RAM installedat your favourite computer store or through your computer vendor.Another way to improve the speed of your computer is to update your video drivers. Disney's Toontown Online utilises the latest 3-D featuresof current video cards. It's helpful to stay current with your video card's latest software drivers for optimum performance. The page below has links to popular video card manufacturers' web sites where you can download recent drivers. http://www.disney.co.uk/toontown/graphicsdrivers.html We hope this helps to resolve the problem you are experiencing and look forward to seeing you in Disney's Toontown Online soon!

[Augie Doodle]

Yep, another automated response from TT support...

If you want to check how much memory your Mac is using at any point, you can go to Applications>Utilities>Activity Monitor.

As for graphics drivers, they are updated by Apple when you download and install a minor release of Mac OS X. Latest Version of Mac OS X Leopard is 10.5.1, with the last minor release for Tiger being 10.4.11. There are times in which apple may release graphics drivers updates separate from the minor system updates as well. Just make sure that you run Software Update from time to time.

[Queen Crunchywoof]

well my memory for toontown is 24.54. is that good? and the site that was written in the toontown reply wont let me dowload it cause it wont work with macs. so should i download MAC OSX leopard?

[Queen Crunchywoof]

im probly never gonna fix it. it doesnt matter for me anymore cause when i said the mac on my other computer disconnected....... it doesnt anymore. well i only tried it once though. it was new and i went on TT right away but when i went on it disconnected. that was the only time it didnt work. but now it works really well. it hasnt disconnected once unless i exited out. well good luck to all of u guys who r trying! u will figure it out!

[Little Wacko Snifflescotter]

I have a macbook pro that has been upgraded to leopard and a new imac which also has leopard, ive noticed that when i use the network feature as an internet source for my macbook pro toontown works well, its not laggy whats so ever. but when i use my dads netgear router as a gateway i seem fine except when i go into boss runs with the CCG, so maybe it has to do with companies or something idk

[tatortotts]

I'm pointing you out to this topic
- Fix for Broken Connection -
Because it helped me tremendously ^^

It has to do with your wireless internet. Everyone with wireless has it. We don't have a steady connection, which Toontown needs, making us disconnect every couple of minutes.

Hope it helps

~tator

[Kingerr]

That link [see above post] is only for PCs. Your best bet is to buy an ethernet cord and run it from your router. If you have a MacBook Air like me though, you're screwed 'cause it is made for wireless internet. Good luck.

[Miss Furball Supergoose]

I just got my macbook about 2 months ago, I had problems in the begining, I had to make sure I had TT in my dock, I didnt realize I had to go through the application instead of just clicking on safari and logging in like I use to on my windows based laptop. Once I figured that out, I have been fine. I havent been kicked off or booted. My husband on the other hand on his Windows based computer gets booted every once in a while. I have wireless internet, and love it. I just dont know what buttons to use on the mac to do the whole f9 like my husband does, and I learned the hard way not to hit the fn button or I will start running in circles

Miss Furball Supergoose