VP Inncident

[ToonTown Tester]

I was vping with what i think was CCG and when a name dropper did the razzle dazzle effect it shut down my moms pc. I will not go onto VP runs until further investigation of how to make this not happen again

[Peaches N' Cream]

Aww. It razzle dazzled your mom's computer? (lol) Did she or you report it?

[kyga42066]

Originally Posted by ToonTown Tester

I was vping with what i think was CCG and when a name dropper did the razzle dazzle effect it shut down my moms pc. I will not go onto VP runs until further investigation of how to make this not happen again

that is what we are constantly facing working on the test site. The only thing we can do is report it. When you log on again after a shut down, the report may not contain a log file disney needs to review what happened prior to the incident. Here is the way to send that file -

Dear Toontown Guest,

Thank you for your bug report. We're sorry you are having problems
playing Toontown.

For some reason, your log files were not sent with your bug report. Will
you please send us the log files manually so we can attempt to diagnose
your problem?

To access your log files, complete the following:

- Go to the Windows "Start" menu and select "Search"
- Select "For Files and Folders"
- In the "Search for Files and Folders Named" field, type
"toontown*.log"
- Click "Search Now"

This should return a list of file names that look similar to
"ToontownInstaller-030115102141.log". Please copy and paste the text of
the latest log file in your response to this e-mail. You can send all of
them or only those with the most recent date.

We will review your log files and get back to you as soon as possible.

Thank You,

Roberto
Disney's Toontown Online Member Services
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When you locate the file, it can be opened with 'notepad' already on your computer, select all of the text, copy and paste into the area for log file in the report form. Look at the time/date of the file to be sure you are sending the very latest file developed, the one prior to shutdown.

Deputy Dynowoof - wizard of his clan of toons

[Lil' Lily Twinklepop]

This happened to me also...So I went on the toontown site and..
I went into Help
Then into FAQ
Then into Technical
Then into "Do I need any special equipment such as 3-D card, to play Disney's Toontown Online?"
And then follow the instructions....
Lily