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Old "I've been banned/suspended!"

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  #991 (permalink)  
Old 05-07-2008, 07:22 PM
Treehouse's Avatar
A Helpful Toon
 
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Disney has a reason for keeping your toon(s) account(s) suspended for over the time length. This could be due to the fact that you were breaking Toontown/Disney rules/guidlines/policies for safety, unsafe gameplay, 3rd Party Software, or found cheating in the game and reported by another member of Toontown.

Disney/Toontown Online (Developers) as like Club Penguin (Developers) have specific reasons to suspend your account and keep hold on a suspended account for as many hours as they feel nessassary. If your account was suspended for no reasons, please, e-mail Disney's Toontown Online Customer Serivice Rep.'s at this following e-mail address to assess the situation(ONLY if your account has been suspended for no apparent reason(s) ) :toontown@disneyonline.com

Please, if you did something wrong on this game, it most likely has gone against Disney Online/Disney Interactive's policies on safe and you might get your account back from 24 hours (a day) or up to seven days (a week).

Again, if this account suspention is going on over five days to a week, please e-mail a Disney/Toontown Online Rep. at the above e-mail address. Disney/Toontown Online will assess your problem and respond back to you with more than enough or limited information on your suspention(s).

Please, follow all Disney/Toontown Online guidlines and policies to further help your security and others security in/online on this game. Disney will help in any comments, concerns, questions or anything else you'd like to ask/tell them. http://http://disney.go.com/corporat...y/pp_wdig.html

If the above link doesn't work for you, please follow the below instructions to Disney/California's Privacy Policy for Walt Disney Company and other navagations to their rules/guidlines/policies for online chat, online gameplay, and anything else online.

1. Go to www.toontown.com website.
2. Scroll down to the bottom of the homepage.
3. Click on the link that says "Privacy Policy/Your California Privacy Rights"
4. Look around the website (Walt Disney Company Owned) and look at safty/Disney/Californian Pollicies.

*NOTE: If you are from the United Kingdom, France, Asia or any other country and playing Disney's Toontown Online, your country will have separate privacy rights instead of the Disney/Califonian rights given.*

I hope the above writing will solve your problem. If not, please privet message myself, e-mail a Disney/Toontown Rep., or one of the site Moderators/Administrators as soon as you possibly can.

-Treehouse(Author & Disney/Toontown Service Expert)
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  #992 (permalink)  
Old 05-07-2008, 08:06 PM
falco13145's Avatar
Hmm what should i say?Lol
 
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thanks for the help
  #993 (permalink)  
Old 05-07-2008, 10:19 PM
banjo223's Avatar
is eating pie
 
Join Date: May 2007
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Is there a way I can validate family information so I can release my account from my suspension? After that, I can use my Game Card that I recently bought.
  #994 (permalink)  
Old 05-07-2008, 10:25 PM
anonimous's Avatar
Miss Zany Thunderhopper
 
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You have to re- agree to the terms and conditions, like when you click play toontown on the web page I think it should take you to another link where you can re-agree, then you should be ablt to play again, note: this only works after your 3 days or longer has passed.

Off topic: soon we will need another thread this has 998 posts!
  #995 (permalink)  
Old 05-07-2008, 10:45 PM
banjo223's Avatar
is eating pie
 
Join Date: May 2007
Location: Somewhere
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Quote:
Originally Posted by anonimous View Post
You have to re- agree to the terms and conditions, like when you click play toontown on the web page I think it should take you to another link where you can re-agree, then you should be ablt to play again, note: this only works after your 3 days or longer has passed.

Off topic: soon we will need another thread this has 998 posts!
I tried doing this, but it took me to the screen where it said I have a suspension... SOMETIMES DISNEY REALLY TICKS ME OFF....

Another question: Can someone tell me what they ask for? (account name, any kind of info, etc.)
 

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