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| Failed Escapes The Great Estate Escape Archive Forum |
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they dont accept suggetion unless they ask you to or if they whant to.
----------------------------------------------------------------------- Attn: victor Thank you for using Toontown Live Customer Support. We hope your session with Toontown Live Customer Support resolved your issue. Below is a copy of your Chat session. victor: Q <p>Currently the wait time is approximately</p>3 minutes. Toontown Support: Hello Victor. Toontown Support: Thank you for your feedback and your interest in making Toontown a better place. We are pleased to hear from our guests and welcome your comments regarding our products and services. We are continually balancing and updating the game as we strive to make Toontown a fun and safe place to play online. For more information on our submission policy, please view our Terms of Use on the page to your left. Toontown Support: [Item sent] http://disney.go.com/legal/conditions_of_use.html victor: but cant we suugest? Toontown Support: I'm sorry for any confusion, but I should direct your attention to the Submission section of the Terms of Use. Toontown Support: "We are pleased to hear from our visitors and welcome your comments regarding our products and services. Unfortunately, however, our long-standing company policy does not allow us to accept or consider creative ideas, suggestions, or materials other than those that we have specifically requested." Toontown Support: "We hope you will understand that it is the intent of this policy to avoid the possibility of future misunderstandings when projects developed by our professional staff might seem to others to be similar to their own creative work. Please do not send us any unsolicited original creative materials such as stories or ideas, screenplays, or original artwork. While we do value your feedback on our services and products, we request that you be specific in your comments on those services and products, and not submit any creative ideas, suggestions, or materials (unless specifically requested by us)." victor: bbut when we email you from the problem seccion it says comment/sugegstion/*** isint that for suggestions? victor: bbut when we email you from the problem seccion it says comment/sugegstion/*** isint that for suggestions? Toontown Support: Yes. This brings us to the next section of the Terms of Use: Toontown Support: "If, through participation in certain activities, you send any material (e.g., postings to chat, boards, or contests) or, despite our request, you send us unsolicited creative suggestions, ideas, notes, drawings, concepts, or other information (collectively, the "Submissions"), the Submissions shall be deemed, and shall remain, our property. None of the Submissions shall be subject to any obligation of confidentiality on our part and we shall not be liable for any use or disclosure of any Submissions. Without limitation of the foregoing, we shall exclusively own all now-known or hereafter existing rights to the Submissions of every kind and nature throughout the universe and shall be entitled to unrestricted use of the Submissions for any purpose whatsoever, commercial or otherwise, without compensation to the provider of the Submissions or any other person or entity." victor: but you never say that you need to tell us first nothing said that victor: ho wait you did here but not in toontown.com Toontown Support: I'm sorry, I don't understand your last sentence. Can you provide more details? victor: that you did put the info that said about suugestions but you people didnt put it on toontown.com victor: i didnt even know about this page victor: you should put a link or something but i cant suggest then so never mind Toontown Support: Can I help you with anything else today? victor: yeah i had something else in mind i think i forgot victor: ill come back when i remeber ok victor: have a toontastic day (hahahha) [victor - has disconnected] [Toontown Support - user has closed this session] Sincerely, Toontown Live Customer Support www.toontown.com P.S. Please take a Customer Service Survey and tell us about your Experience: http://play.toontown.com/surveyAge.p...F-7B502E0BFD55 |
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