Fix for Broken Connection [merged]

[elovasz]

I need Help.... I have Linksys WRT54G wireless router, have 3 computer and XBOX 360 on it. For xBox Live the MTU settings has to be on 1364 or higher or we can't log into live. With that setting I can't play TT :-( I get disconnected coming out of buildings, shops, gag shop, tunnels or tp anywhere. I CALL IT THE BLACK HOLE!!! Don't have to be in river to got booted. Can anyone can tell me which router can handle xBow live and tt? or is there other setting I can change? All other games working fine only TT is the problem.We have 3 accounts and we can't play anymore.
Thanks
Hatchling

I didn't get any answers, but i looked around and found a solution

Linksys MTU set for 1364 Port Triggering for ports 6112 and 6667 and Port Forwarding enabled. xBox Live and Toontown running fine on all 3 computers.

[MasterFish]

I have NETGEAR WG111v2 Smart Wizard. It doesn't seem to be on the site you provided, can anybody help me? I really want to get rid of disconnects!!

-On average i get disconnected every 15 minutes. >_<

[BayouGirl]

The NETGEAR WG111v2 Smart Wizard seems to be an adapter, not a router. I know it's confusing, but they're two different things.

You have to go look at where your internet wires come into the house, and see the boxes that the cable hooks up to.. The one with the antennas on it is what you need to identify. That's your router. Write down what kind that is and see if it's on that site. Post if you have any more questions.

[Alvin Twinklestink]

Originally Posted by MasterFish

I have NETGEAR WG111v2 Smart Wizard. It doesn't seem to be on the site you provided, can anybody help me? I really want to get rid of disconnects!!

-On average i get disconnected every 15 minutes. >_<

Yes you are looking at the wrong end of your wireless setup. You are looking at your computer's usb wireless transmitter/receiver. Go find the thing it talks to. Like she said it is conntected to your cable.

[MasterFish]

Ok it's NETGEAR WGR614 v6 (It's not on da list! Drat! Can you help me?

[BayouGirl]

I've never seen your kind of router, so I'm trying to figure it out from what I can find online.

See if this link will help.

Try the following settings:

Service Name: TT66112 (or whatever you want so you'll know what it is)
Service User: Any
Service Type: TCP
Trigger Port: 6112
Connection Type: TCP
Starting Port: 6112
Ending Port: 6112


Service Name: TT6667 (or whatever you want so you'll know what it is)
Service User: Any
Service Type: TCP
Trigger Port: 6667
Connection Type: TCP
Starting Port: 6667
Ending Port: 6667

I really hope this helps. Good luck!

[MasterFish]

Im very confused, should I port Forward Or Trigger?

[BayouGirl]

Since the release of Acorn Acres, Port Forwarding doesn't help so much. Do Port Triggering.

[MasterFish]

Thank You Bayougirl And Alvin Twinklestink!!! It Worked!

[AC439]

I think I might as well contribute to the forum about the disconnection problem.

While most of you probably running cable modem or DSL through a router, I'm running WinXP ICS instead. We live in an area where there is no cable or DSL so we have a Sprint wireless aircard EVDO rev A internet access. I also have a Linksys wireless router. Since the Sprint card (USB) cannot be connected directly to the router, I have it connected to my WinXP PC and shared this internet connection using ICS. The LAN connection on the PC is connected to a LAN port on the router. The DHCP on the router is turned off and the IP address of the router has been changed to be on the same subnet 192.168.0.x as my LAN. The wireless router is only being used as a network switch/wireless access point for other client computers. Native WinXP firewall is running on all computers.

There are 3 wireless client PCs on the network - One Vista and 2 XPs. The vista and one XP computer work fine. My older son's XP computer was randomly disconnected 8 times within an hour last night while my younger son's vista PC worked perfectly fine. The 3rd XP computer works fine all the time. Upon researching into the issue, I have decided to opened the two well known TT ports on the WinXP ICS (which acts as a router) with 4 entries (2 x TCP and 2 x UDP). After that, my son was on TT for an hour and no more disconnection problems.

Contrary to what TT support said, I can run it on wireless. I have wireless between client PCs and the router and wireless internet connection. Latency on wireless doesn't seem to be a problem playing TT. I think TT should post a separate system requirement for LAN/router users that the router (whatever brand or O/S) should allow traffic on the two well known ports. Of course, they don't recommend playing the game behind a router and firewall, they just won't put this out as a system requirement.

Hope this help.

[Alvin Twinklestink]

Originally Posted by MasterFish

Thank You Bayougirl And Alvin Twinklestink!!! It Worked!

Hahahaha...glad you found a way to get at your router menus..and glad you got the port triggering set up. Bayougirl and I were kind of laughing at you independantly playing us both as your mentors. Glad we did not lead you in two different directions. For me at least it was a case of the blind leading the blind and even blind chickens sometime find corn.

Originally Posted by AC439

Contrary to what TT support said, I can run it on wireless.

Huh, support needs to join the real world. I ONLY play ToonTown wirelessly. And they think there is a latency problem in wireless?? That is so backward! What do they think we use, Morse code? You simply cannot buy a wireless setup so slow that ToonTown would ever notice.

[LadyVioletTwinkletoe]

Originally Posted by Alvin Twinklestink

Huh, support needs to join the real world.

What TT support considers minimum acceptable system requirements is so very out of date, I would love to challenge them to play comfortably on a system which just meets their requirements:

Microsoft Windows
98, ME, 2000, or XP or Vista
Pentium III 500 MHz or faster CPU
256MB RAM memory
150MB free space on your "\Program Files" hard drive
(most likely C: )
32 MB 3D graphics card
A 56K modem, or a faster Internet connection
Microsoft DirectX 9.0c (or newer)
Microsoft Internet Explorer v. 5.1 (or newer)
Firefox v. 2 (or newer)
Opera v. 9 (or newer)

The above was copied from this page.

I doubt that I could, and I know people who are not happy about having to upgrade simply to be able to play!

[Queen Crunchywoof]

Originally Posted by Knuckles Fiddleflinger

As it seems there are lots of people having this problem, and after much searching I have yet to see a valid fix on the internet, I wanted to share my findings. My sister is an avid TT player, who recently got me started playing TT. After she had problems, she asked me to look into the broken internet connection. I am a member of Geek Squad, so I have access to many different types of routers, and this has worked for each. (I give this advice despite the nasty comments TT support has said about Geek Squad to both me and my sister) as I want everyone else to be able to play.

The dropped connection issues I have seen are relating to packet loss, as so many other people have said. This is not due to wireless, as I play on 4 or 5 different wireless networks a day; it is simply a port forwarding/triggering issue.

You do not want to port forward, as it would only work with one PC, however, if you enable port triggering in your router for ports 6112 and 6667, this has solved the issue on every router I have worked with, at multiple locations. The range for the trigger and the forward should be set the same. A guide that might help can be located here. http://www.portforward.com/help/porttriggering.htm

If you are uncomfortable doing this yourself, you can always call in a professional and give them this information. I work for Geek Squad and have been on several calls to repair TT, so this is just a suggestion. Please let me know if this works for you, as it has all other machines. If not, I'll see what I can come up with.

Knuckles Fiddleflinger
aka Special Agent Merritt
Precinct 1204

Thanks! But its not working for me. Does it work on MACs because it says there is no availale application.

[LadyVioletTwinkletoe]

I am not sure if Knuckles Fiddleflinger is still active on this site, but this thread was started long before TT was made to be compatible with Macs.

Have you checked the forum here devoted to Macs?

[Alvin Twinklestink]

Originally Posted by Queen Crunchywoof

Thanks! But its not working for me. Does it work on MACs because it says there is no availale application.

I was actually in contact with "knuckles" last summer. He said he only created that nickname so he could post and help his sister and that he is not really active in TTC. The fix he described is applied to a router which is a device that allows several computers to share a high speed internet connection either hard wired with an "ethernet" cable or through a wireless connection. So, your side of the router is a small network and the other side connects to the cable modem. I am pretty sure that once you get to the network level, it makes no difference whether you have a Mac or the "other kind" of computer. You make changes to how the router handles traffic and I don't think it cares about the flavor of your computer. I could be wrong of course.