Having Problems...Any help?

[LoopyTrixie]

Last night when I attempted to go into Toontown, my screen would get stuck at the "Checking System" page. It would say "One moment please" as if it were checking, but the bottom of the screen showed that it was done loading. When I tried to exit out of IE, it froze, and I had to use alt-ctrl-delete to get away from the window. I thought that possibly if I uninstalled the game, and re-installed it the problem would be fixed. However, after having uninstalled the game, I am unable to get to the screen that will let me install it again. It is getting stuck at the same place. I have turned off my firewalls, and changed my security settings to the lowest settings. I had installed the Windows SP2, but have since uninstalled that as well. I have no idea why I am unable to install the game again, but I am really, really getting frustrated. Does anyone here have any ideas of why or how I can fix the problem? Or, has anyone ever come across a phone number for tech support? Would it do me any good to email TT? Having emailed other companies, I've tended to get a very generic response, and end up wasting time. Also does anyone know how to access the live chat? Any help you guys can give me would be greatly, greatly appreciated! Thanks!

Sara

[bigdaddyd_do]

I was unable to get on open for about 6 weeks, sent several bug reports to Disney, multiple uninstalsl and reinstalls of toontown and nothing suggested worked for me. All the while I was able to play test. I finally had to reformat pc. Now, open works fine. That was a little extreme to resolve the problem. You may want to look at a post by rcv, entitled "unable to play toontown". It may help you.
Good luck to you.

Taya

[abra]

mine did the same thing,do you have any spy ware programs?if so run it.
if not this one is good SPYBOT SEARCH AND DESTROY it is free download works wel.
my wife system samething but difproblem{virus}AVG 6.0 is free and works wel also.
have you defrag your system lately{windows is a messy kid}?
cleared out your cookies{i set mine at 10mb easy to clean out}?
try these out and good luck