:13b: Here is an edited transcript of my conversation with customer service, I am taking out real names and replacing them with Disney Characters
Dear Tink,
Thank you for using Toontown Live Customer Support.
The following message is a transcript of your chat session with Toontown on 01/30/06 07
47pm ET. If you have any questions or comments regarding this message, please refer to ticket number in your correspondence.
The initial submission was :
SERVER:Customer is waiting for Response...
Prince Charming:Hello Tink
Prince Charming:Can you describe the problem you're experiencing?
Tink:hi , Prince Charming
Tink:I am here on toontown with Mr Incredible who just got to 120
Tink:and another boy Dash had the glitch too
Tink:he doesnt seem to be able to use
Tink:the chat can he talk through me?
Tink:they are REALLY excited about it getting fixed
Prince Charming:How may I be of assistance?
Tink:well, Dash's toons name is Cool Electrochomp
Tink:he is one of the 119s with the glitch that got fixed for Mr Incredible a little while ago
Tink
Ash told him you could fix it?
Prince Charming:That is not the case. I don't have the ability to do anything like that here. If his toon got fixed, then it was because of the bug report he submitted. That had been escalated and the developers had been working on it.
Prince Charming:I did not fix his Toon.
Tink:Ok what can I tell Dash to do?
Tink:Mr. Incredible is one happy kid by the way
Prince Charming:I am very glad to hear that.
Tink:Me too it really made me feel better
Prince Charming:tell Dash he needs to submit a bug report and include his member name, password, and toon name in the description.
Tink:Iok I am going to tell him that now
Prince Charming:All issues about missing laff points get forwarded to the same place, so if they are able to resolve it then they will do so.
Tink:Thanks so much again!
Prince Charming:Your welcome.
Tink:thats great!
Tink:See you next time!
Prince Charming:Tell Mr Incredible we are very glad he made it to 120
Prince Charming:We know he was working very hard on it.
Tink:I will! He is so happy
Tink:I will tell him that he'll like that
Tink:thanks so much Prince Charming
Prince Charming:If you have no further questions, I thank you for choosing Toontown Chat support, and have a Toontastic day!