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I had the same issue when I first joined TT because I wasn't asked to assign a parental password. When I went to use an SF code it asked me to put in a parental password - which I didn't have because it didn't ask for one. Turns out it was because I used PayPal instead of a credit card. In your case, you would not have used a credit card either. I emailed Disney and this was their response (which worked):
"Disney's Toontown Online currently only allows the creation of a parent
password and enabling the True Friends and Bi-Monthly Mailer features by
validating with a U.S. credit card. This is per COPPA guidelines (the
Children's Online Privacy and Protection Act, 1998), and is a legal
requirement.
If you have a U.S. credit card, you can validate your account from the
Toontown.com website by choosing "Member Services" then "Mail Options"
from the left side menu. This will prompt you to update your
subscription. There is no charge to your card for this purpose, other
than a $1.00 authorization that would fall off of the card's statement
after a few days."
Hope this helps you!
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