I think what she is implying is that the dog snuck in and finished off the supervisor before everyone else could join. If someone does that you do not get any points and are transported back to the Selbot HQ playground. I have seen this done before and it is surely a mean thing to do. It could be they did not understand that, but, by 120 laff points you should have been through the factory enough to make you sick of ever seeing it again. I am only at 114 and HW33 and I am surely sick of it...
Sorry that happened but luckly that type of behaviour, if intentional, is the expception, not the rule. Better luck next time.