Following the relaunch of the Toontown website, any users who launched
the game between 7pm on 12th December and 9am on 13th December may have
lost their Secret Friends connections. Secret Friends of these players
turned into Regular Friends. This was due to an incorrect setting on the
website which has now been resolved.
Unfortunately it is not possible for us to restore the "Secret" status
of your previous Secret Friends. You will need to follow the normal
steps of exchanging "secrets" to become Secret Friends with these Toons
again.
We regret the inconvenience caused and have added 7 days of free play to
your account.
If you intend to use the Free Chat / Secret Friends feature of the game,
please make sure that the "Free Chat" checkbox is ticked under "My
Toontown Preferences" in "My Account" on the website, before you launch
the game.
Note: you will need to be owner of the Disney Account and hold the
master password to do this.
You may enable or disable Secret Friends at any time.
Once the Secret Friends feature has been enabled:
1. Log in to Toontown
2. To make a Secret Friend, click on the "Friends" button.
3. Click on the blue "Secrets" button in the top right corner.
4. Click on "Get a secret".
5. A Secret Code ("secret") will appear. The code is valid for 48 hours.
6. Give this "secret" to your friend offline.
7. Your friend will then need to enter this "secret" in the game so that
you two become Secret Friends and .may chat openly with each other
If a friend of you gives you a "secret" offline:
1. Log in to Toontown
2. Click on the "Friends" button.
3. Click on the blue "Secrets" button in the top right corner.
4. Enter the "secret" in the field and click "Enter secret"
IMPORTANT: By playing Toontown you are bound by the Toontown Terms
including the Members Agreement which outlines rules and policies for
behaviour and chat. Inappropriate language, harassment or sharing of
secrets with people you do not know are all regarded as a breach of the
Members Agreement and may result in your account being suspended or
terminated.
You may review the Toontown Terms including the Members Agreement here:
http://www.disney.co.uk/toontown/terms.html
The My Account section is currently unavailable for users who subscribed
to Toontown and paid with a Click&Buy account or who have any Click&Buy
account registered as payment tool. An error page is displayed which
redirects to the home page when you click My Account. As long as your
subscription is valid and paid this should not impact your ability to
play the game. If you need to change your subscription but cannot access
My Account, please reply with your sign in details.
You might also get an Error page or an empty Help - Sorry page if you
attempt to access My Account when you are signed in to our website with
a child password. If this is the case, please sign in with your master
password and try again. If you have forgotten your master password, you
can retrieve it here:
http://www.disney.co.uk/toontown/password.html
I trust this has answered your question but if you require further
assistance please don't hesitate to contact me.
Thank You,
Krisztina
Member Services
Disney's Toontown Online (UK